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Citizens Bank Honored as a 2012 “Best Places to Work” Winner

Boston (May 1, 2012) – Citizens Bank has been named as one of the Best Places to Work in Massachusetts in the Boston Business Journal’s tenth annual regional awards program. The honor recognizes Citizens’ achievements in creating a positive work environment that attracts and retains employees through a combination of employee satisfaction, working conditions and company culture.

Citizens Bank was one of more than 400 companies to qualify for consideration based on a two-stage nomination process and the results of employee-satisfaction surveys taken throughout March and April.

“At Citizens Bank, we strive for a culture and environment that makes for a rewarding place to work for our colleagues, who are our most important assets,” said Jerry Sargent, President, Citizens Bank and RBS Citizens, Massachusetts. “It’s their dedication and commitment that delivers an exceptional experience for our customers every day.”

“Our Best Places to Work event will again recognize the importance of cultivating a great workplace culture as a competitive advantage," said Chris McIntosh, publisher of the Boston Business Journal. "Companies on our list can be justifiably proud of creating a high level of workplace satisfaction during an economy where traditional rewards like big raises and bonuses aren't as easy to give. In good times and in bad, our results validate how the creation of the right corporate culture can create powerful business advantages. Employees are proud to work for companies that are about more than just business.”

The survey project was launched in January by the Boston Business Journal in conjunction with market research firm Quantum Workplace. Companies were evaluated on the results of more than 18,000 employee-satisfaction surveys. Employees answered questionnaires that addressed such factors as their pride in the company, company encouragement, support and recognition of achievement and relationships with co-workers and supervisors. The results were analyzed and scored by assigning points to each question.

The top 25 companies in three size categories — small (20-100 employees), midsize (101-500 employees) and large (more than 500 employees) — will be awarded during a breakfast on June 1st at the Boston Convention and Exhibition Center.

In addition to being named a Best Places to Work, Citizens was recently named a Certified Age-Friendly Employer by Reitrementjobs.com, as well as a Top 100 Military Friendly Employer for 2012 by G.I. Jobs magazine. For more information about becoming a colleague of RBS Citizens Financial Group visit cfgcareers.com.

About Citizens Bank
Citizens Bank is a division of RBS Citizens, N.A., operating its seven-state branch network in Connecticut, Delaware, Massachusetts, New Hampshire, New York, Rhode Island and Vermont. ATMs in Massachusetts.

RBS Citizens, N.A., is a subsidiary of RBS Citizens Financial Group, Inc., a $130 billion commercial bank holding company. It is headquartered in Providence, R.I., and through its subsidiaries has more than 1,500 branches, approximately 3,900 ATMs and approximately 19,700 colleagues. Its two bank subsidiaries are RBS Citizens, N.A. and Citizens Bank of Pennsylvania. They operate a 12-state branch network under the Citizens Bank brand in Connecticut, Delaware, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island and Vermont, and the Charter One brand in Illinois, Michigan and Ohio. CFG has non-branch retail and commercial offices in more than 30 states. RBS-CFG is owned by RBS (the Royal Bank of Scotland Group plc). RBS-CFG’s website is citizensbank.com.