Welcome to Citizens Bank. This site is screen reader friendly.

Skip to content Skip to main navigation Skip to main sub navigation Skip to footer navigation

Merchant Services

Accept payments quickly, securely and efficiently with next-day deposits into your Citizens account.

Today, it’s no longer a question of whether to accept credit cards. A business that doesn’t accept credit cards is at a distinct disadvantage — which is why it pays to choose the right payments processor.

Through WorldPay, our exclusive merchant services provider, businesses can easily and safely accept payments anywhere they do business — in person, online or on the go.

From simplified pricing that gives you the ability to better manage your overall cost of card acceptance to the strongest transaction security available to 24/7 customer service in any language, everything WorldPay does is about helping you make the sale.

Credit Card Processing Direct connections to all major card networks, including Visa, MasterCard, Discover and American Express provide our customers value pricing.
Debit Card Processing Possibly lower your cost of acceptance by prompting customers to enter their Personal Identification Number (PIN) at the point of sale.
Electronic Benefits Transfer Allow customers to pay for goods and services using their government-issued benefits – Social Security, WIC, etc – via a mag-stripe card similar to a credit or debit card.
Gift and Loyalty Cards Market and grow your business with your own personalized gift cards and incent repeat business by rewarding your best customers using WorldPay’s out-of-the-box loyalty card program.
Check Verification and Guarantee Reduce the costs associated with returned checks by securing an approval or denial through your credit card terminal. For even greater security, Electronic Check Conversion turns a paper check into an electronic, debit-like transaction.
Payment Security Protect your business – and your customers – from losses related to card data theft. Worldpay makes it easy to verify and validate PCI compliance, while our end-to-end payment encryption service secures card data through the entire transaction process and includes up to a $100,000 indemnity waiver to help cover approved costs in the event of a data breach.
Mobile Payments Safely accept payments through your smart phone, tablet, laptop or wireless terminal.
Recurring Payments Improve cash flow and reduce costs associated with Accounts Receivable by automatically collecting regularly scheduled payments from a customer’s credit card or bank account.
Merchant Portal Easily manage your merchant services account via a secure, easy-to-use website. View and export transaction reports to simplify back-office reconciliation. View and respond to chargeback and retrieval requests at the touch of a button. Update your account information or even order terminal supplies.


Want to Learn More?

Our Product Specialists are ready to work for you — with local, personal attention backed by all the resources, products, and global capabilities you need to succeed. To find out what it’s like to have a good bank on your side, schedule a meeting today:

By Phone: 1-877-220-0491
By Email: Commercial_Banking_Web@citizensbank.com



Contact a Relationship
Manager today: