- Community Cashback Online Application
- Community Cashback Support
Community Cashback Program
Through the Community Cashback Program, we reward colleagues who volunteer at least 50 hours per year with qualified non profit organizations with a $250 grant on their behalf to the non-profit (one grant per year). All permanent full- or part-time (20-29 hours/week) colleagues are eligible to participate in this program.
Please click on the "colleagues" link to the left to login to the portal, which provides access to Matching Gifts, Community Cashback, and Volunteerism sites.
- Participating organizations should be qualified, federal tax-exempt 501(c)(3) organizations as defined by the Internal Revenue Service Code. Organizations must comply with the Community Cashback Program terms and conditions.
- All non-profits must confirm colleague volunteer hours before a grant is processed.
- Volunteer hours must be registered in our system within the same calendar year that they were contributed, so all gift requests must be submitted by December 31st.
Eligible volunteer activities
- Time spent doing active community service.
- Non-profit board or committee participation (attending a fundraising event does not constitute eligible volunteer time, but organizing one does).
- While attendance or leadership positions in religious organizations (church, temple, mosque, etc) are not considered eligible volunteer time, volunteering for some secular community service programs sponsored by religious groups (soup kitchens, homeless shelters, etc.) may be eligible.
- Fraternities, sororities, and other membership-based fraternal organizations engaged in community service will be considered on a case-by-case basis.
Please Note: All organizations and gifts will be reviewed on an ongoing basis to determine compliance with Community Cashback Program guidelines and eligibility for the grant.
We do not give Community Cashback grants to the following organizations:
- Private foundations, donor advised funds, personal trusts.
- Religious organizations (i.e. churches and synagogues). Some secular community service programs sponsored by religious groups, such as soup kitchens and shelters for the homeless, schools and hospitals may be eligible.
- Political or advocacy organizations.
- Independent scholarship funds.
- Type III supporting organizations (i.e. organization which provides support on behalf of another organization).
- Professional, social and fraternal organizations and unions (i.e. Fraternities or Sororities, Rotary Club, Knights of Columbus).
- Organizations that discriminate on the basis of a person's race, color, religion, national origin, sex, sexual orientation, age, disability, veteran status or other characteristic protected by law.
- Organizations that do not comply with the USA Patriot Act and the Office of Foreign Assets Control (i.e. organizations that have ties to terrorism or terrorist organizations).
Community Cashback Support
Receive Email Updates
Sign up now to receive offers and updates from Citizens Bank.