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Online & Mobile Banking
 
Mobile Banking
 
Security Protection Center
 

 
Online & Mobile Banking

Mobile banking. Your money
whenever, wherever.

Bank online or with our award-winning
mobile banking app.


Enroll Now:

Enroll Online Now
Call 1-800-656-6561

Access
  • Available 24 hours a day, seven days a week.
  • Citizens Bank Mobile Banking App for the iPhone® and Android™. It's free* to download, easy to use, and makes banking more convenient.
  • Start paying your bills right away after enrolling. Plus, our helpful calendar will assist you in determining the earliest day your bills can be paid.
  • Access statements and history to help manage your account.

Account Management
  • Track payments and stay on top of your finances, with a single view of all of your accounts.
  • Pay back a friend or transfer money to your family easily and securely by using the Popmoney®1 payment service or Account-to-Account Transfers2.
  • Download account information to Quicken®.

Alerts
  • Set up alerts to be sent to your email or mobile phone.
  • Alerts notify you when your balance drops below a specific amount to help you prevent overdraft fees; they can also notify you when a specific account event has occurred.

Security
  • Feel secure—The Citizens Bank Online Guarantee® protects you from fraud with 100% Online and Mobile Fraud protection. So you are fully protected against unauthorized transactions.
  • The technical security measures Citizens Bank employs—including state-of-the-art encryption technology, firewalls and secure logon—protect your accounts from unauthorized users and activity.

Customer Service
  • Get assistance 24 hours a day, 7 days a week, from a helpful online banking specialist.
  • Stay connected to the support you need by simply contacting our Customer Service at 1-800-656-6561. You can do many of the same things you can do in a branch over the phone—order checks, and change your address, quickly and easily.

Not sure how Online Banking works?

  

Try our Online Banking and Bill Pay Demo

 Online Banking Demo

Looking to make a payment on your loan?

  
Make an online payment on your car, boat, recreational vehicle or home equity loan, or home equity line of credit using Pay My Loan.

 
 

Branch/ATM Locator

Over 1,300 branches close by.

 

Contact Information

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© Copyright 2013 RBS Citizens Financial Group, Inc. All rights reserved.
Citizens Bank is a brand name of RBS Citizens, N.A. and Citizens Bank of Pennsylvania. Deposit accounts held at RBS Citizens, N.A. and Citizens Bank of Pennsylvania are separately insured.

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*Wireless carrier fees may apply. Banking fees may apply.

Citizens Bank Mobile Banking App. You may download the Citizens Bank Mobile App allowing access to many of the same services and features available with your online banking service. You can view balances and activity for eligible credit and deposit accounts included in your online service. You may perform previously set up transfers between your Citizens Bank accounts or your existing external accounts. e-statements, transfer set-up and self-initiated services like stop payments are not available using your Citizens Bank Mobile Banking App.

Apple, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Android is a trademark of Google Inc.

1 Popmoney®: As of 4/28/12, only $1 for standard service (3-day), $10 for next day service. Popmoney® and the Popmoney logo are registered trademarks of CashEdge, a division of Fiserv. All Rights Reserved.

2 Account to Account Transfers: As of 4/28/12, only $3 for standard service (3-day), $10 for next day service.

For up to date Online Banking Terms and Conditions visit http://www.citizensbank.com/online-banking/terms.aspx