Get Pre-Approved

It's fast and easy:

• 20 minutes to complete
• Multi-page, interactive form
• Produces a Pre-Approval Letter¹ at the end

Details about the online application process:

• Categories of information needed are shown on the progress bar on the top
• As you complete each category, the red arrow will move to the next category in the application process
• The labels will change to links to previous pages
• If you change an answer on a page already completed, remember to click on the next page button to save the change
• Be sure to fill in every blank
• You can print a summary of the application after completing all of the sections
• If you need to come back to your application later, click on the Save & Close button at the bottom of the page. You will be able to re-enter your saved application by using your User ID and Password

Most loan requests can be underwritten online. However, if your loan request falls outside of standard guidelines, it will be forwarded to our underwriting center for a quick review.

Returning Applicants:
Complete your Mortgage Application

Current Borrowers:
Access your mortgage account.

Save $100 when you apply online. A $100 credit will be applied to the settlement costs on your loan at settlement when you use our online application. To receive the credit, you must complete and submit the online application on this website and your loan must close with CCO Mortgage Corp., a nonbank subsidiary of Charter One Bank, N.A. Citizens Bank is a subsidiary of Citizens Financial Group. Or, apply by phone or in person. If you'd prefer, you can work with a Consumer Loan Specialist by phone 866-612-6206 or in person.

Apply Online

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