What is CitizensSecure Basic™?
A: CitizensSecure Basic is basic identity theft protection that includes careful monitoring of your Experian™ credit report, social security numbers and debit/credit card information and alerts members to potential mistaken identity. CitizensSecure Basic puts the tools in your hands to help prevent identity confusion and fraud before they happen. You can speak to a trained credit professional via a toll-free hotline if you have questions about your credit report. If you suspect you have been a victim of identity theft, a fraud resolution specialist will assist you with the recovery process, including claims.
How does CitizensSecure Basic work?
A: CitizensSecure Basic monitors your Experian™ credit report, and if certain changes are made to your report, we’ll send you an alert. CitizensSecure Basic also uses leading-edge technology to conduct an extensive sweep through hundreds of online databases, searching for your name, social security number as well as monitored credit/debit cards. You'll be promptly alerted via email to any changes to your