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Citizens Bank opens full-service branch inside Cambridge Dunkin' Donuts® location

Citizens' second Dunkin' Donuts branch provides one-stop convenience for busy customers on-the-go

BOSTON (September 15, 2011) As part of their shared commitment to convenience and to serving the needs of busy customers, Citizens Bank and Dunkin’ Donuts today announced the opening of a new full-service Citizens Bank branch inside the Dunkin’ Donuts location at 808 Memorial Drive in Cambridge, the second branch of its kind. Citizens Bank opened the first-ever bank branch inside a Bellingham Dunkin' Donuts in 2009.

“We are very excited to partner with Dunkin’ Donuts, one of New England’s great companies, to open another Citizens Bank branch in a Dunkin’ Donuts,” said Jerry Sargent, President, Citizens Bank, Massachusetts. “This is a mutually beneficial partnership that will make it easy for a Dunkin’ Donuts customer who comes in for a breakfast sandwich to open a new bank account or apply for a mortgage and for a Citizens customer who visits the branch in the afternoon to also get a great cup of coffee. Our customers have very busy lives, and our goal with this and other co-located branches is to make it as easy as possible for our customers to take care of their banking needs when, where and how they want.”

”Our franchisees strive to identify ways to make life more convenient for busy people on-the-go,” said John Dawson, Chief Development Officer for Dunkin’ Donuts. “With the addition of the Citizens Bank branch in Cambridge, we are making it easier for our guests to take care of their banking needs while enjoying a great cup of coffee or bakery product.”

The full-service Citizens Bank branch features three teller windows and a full-service ATM. It also has two private offices to best serve the individual banking needs of its customers. The Dunkin' Donuts restaurant offers customers its full line of world class beverages as well as dozens of varieties of donuts, baked goods and sandwiches.

Customers can bank at the branch Monday through Friday from 6:30 a.m. to 6 p.m., as well as Saturdays and Sundays from 9 a.m. to 2 p.m. The Dunkin' Donuts restaurant is open every day from 4:30 a.m. to 11 p.m. The Citizens Bank ATM is available to customers during the restaurant’s hours of operation.

As part of the partnership, Citizens is offering customers at the branch a $25 Dunkin’ Donuts gift card for opening a new personal checking account and a $50 Dunkin’ Donuts gift card for opening a new business checking account. It will also raffle four $50 Dunkin’ Donuts gift cards.

Citizens Bank and Dunkin’ Donuts will host a grand opening at 1 p.m. on Friday, September 16 at the Cambridge location. As part of its commitment to supporting the communities it serves, the branch will present a $2,000 donation to CitySprouts, a Cambridge-based nonprofit organization that introduces school gardens as a core element of children’s public school education.

In addition, Citizens Bank and Dunkin’ Donuts will host a family fun day from 10 a.m. to 2 p.m. on Saturday, September 17. There will be a caricaturist and balloon artist and radio station WZLX will broadcast live from the event.

About Citizens Bank
Citizens Bank is a division of RBS Citizens, N.A., operating its seven-state branch network in Connecticut, Delaware, Massachusetts, New Hampshire, New York, Rhode Island and Vermont. It has 256 branches and 813 ATMs in Massachusetts.

RBS Citizens, N.A. is a subsidiary of Citizens Financial Group, Inc., a $132 billion commercial bank holding company. It is headquartered in Providence, R.I., and, through its subsidiaries, has more than 1,500 branches, approximately 3,900 ATMs and more than 20,900 colleagues. Its two bank subsidiaries are RBS Citizens, N.A. and Citizens Bank of Pennsylvania. They operate a 12-state branch network under the Citizens Bank brand in Connecticut, Delaware, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island and Vermont, and the Charter One brand in Illinois, Michigan and Ohio. CFG has non-branch retail and commercial offices in more than 30 states. CFG is owned by RBS (The Royal Bank of Scotland Group plc).

About Dunkin' Donuts
Founded in 1950, Dunkin' Donuts is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' Donuts is a market leader in the regular/decaf coffee, iced coffee, hot flavored coffee, donut, bagel and muffin categories. Dunkin' Donuts has earned the No. 1 ranking for customer loyalty in the coffee category by Brand Keys for five years running. The company has more than 9,700 restaurants in 31 countries worldwide. In 2010, Dunkin' Donuts' global system-wide sales were $6 billion. Based in Canton, Mass., Dunkin' Donuts is a subsidiary of Dunkin' Brands Group, Inc. (NASDAQ: DNKN). For more information, visit www.DunkinDonuts.com.