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Citizens Bank and WMUR-TV recognize Rosemary Heard as the "heart" of Concord

"Heart of Your City" program on NH Chronicle highlights people throughout the state making a difference in their community

Manchester, N.H. (March 30, 2012) – Citizens Bank and WMUR-TV have named Rosemary Heard the “Heart of Your City” for her outstanding commitment to the city of Concord. Heard’s story, which highlights the positive impact she has made in the community, will be featured on the program NH Chronicle on April 2.

Heart of Your City is a year-long partnership between Citizens Bank and WMUR-TV that recognizes people who are making good things happen in New Hampshire’s 13 cities. Each honoree is featured on NH Chronicle and on the Destination Downtown section of WMUR-TV’s website.

Heard is president of CATCH Neighborhood Housing, a nonprofit organization that provides safe, attractive, affordable housing and homebuyer and financial education services in Merrimack County. Since its inception, CATCH has created 342 rental and homeownership units, has educated more than 1,000 families through its Homebuyer Education Center and has helped more than 250 individuals and families successfully purchase a home.

“Housing is a basic human need, and the best part of what I do is being able to change lives through providing quality housing that is affordable to a range of income levels,” said Rosemary Heard. “I am proud to be a part of a network of nonprofits in the state that are all making a positive impact in the community. I truly believe that if we can leave the world better than how we found it, we have achieved success.”

Heard currently serves as chair of the advisory council for the Federal Home Loan Bank of Boston. She also serves on the board for the Northern New England Housing Investment Fund and the Greater Concord Chamber of Commerce and as chair of the Municipal Housing Commission for the City of Concord.

“For many, having a place to call home means achieving a life-long dream,” said Joe Carelli, President, Citizens Bank, New Hampshire. “Rosemary’s commitment to helping people attain this goal is a remarkable example of good citizenship. We are proud to work with WMUR-TV to showcase people like Rosemary and the tremendous work they do in our New Hampshire communities.”

"Rosemary really is the 'heart' of Concord," said Tim Sink, President of the Greater Concord Chamber of Commerce. "She has combined her experience in the corporate sector with her passion for helping others and has created something completely unique and special. On behalf of the entire Concord community, we thank Rosemary for her dedication and genuine spirit."

Other New Hampshire towns to be featured on the "Heart of Your City" program are Berlin, Claremont, Dover, Franklin, Keene, Laconia, Lebanon, Manchester, Nashua, Portsmouth, Rochester and Somersworth.

Nominations for Heart of Your City will be accepted throughout the year. If you would like to nominate an individual or group for this honor, please visit www.wmur.com/destination-downtown.

About Citizens Bank Citizens Bank is a division of RBS Citizens, N.A., operating its seven-state branch network in Connecticut, Delaware, Massachusetts, New Hampshire, New York, Rhode Island and Vermont. It has 82 branches and 199 ATMs in New Hampshire.

RBS Citizens, N.A., is a subsidiary of Citizens Financial Group, Inc., a $130 billion commercial bank holding company. It is headquartered in Providence, R.I., and through its subsidiaries has more than 1,500 branches, approximately 3,900 ATMs and approximately 19,700 colleagues. Its two bank subsidiaries are RBS Citizens, N.A. and Citizens Bank of Pennsylvania. They operate a 12-state branch network under the Citizens Bank brand in Connecticut, Delaware, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island and Vermont, and the Charter One brand in Illinois, Michigan and Ohio. CFG has non-branch retail and commercial offices in more than 30 states. CFG is owned by RBS (the Royal Bank of Scotland Group plc).

WMUR-TV (Ch. 9) is an ABC-TV affiliate headquartered in Manchester, N.H., and is owned and managed by Hearst Television, Inc., one of the nation's largest television station groups. Founded in 1954, WMUR-TV is New Hampshire's largest commercial TV station, reaching more than a million people. The station's news, feature and sports coverage have won numerous awards for professional and journalistic excellence. WMUR-TV is considered the broadcast news source of record for New Hampshire's first-in-the-nation presidential primary election. WMUR-TV provides online news and information at www.WMUR.com.