Welcome to Citizens Bank

Security, Privacy and Legal

Security Zone

Protect Yourself

At Citizens Bank your safety and security is our number one priority. There are a number of ways to help guard against unauthorized use of your credit card and protect your identity. We also provide information on when and how the bank would contact you in the Contact Information section.

Online and Mobile Banking Security
ATM and Card Security
Personal and Account Security
Unauthorized Transactions for Consumers
Contact Information
Terms and Conditions

How Citizens Bank Cards Protects You

To prevent fraud and shield your critical financial information, Citizens Bank has enabled a number of powerful security measures to protect you online.
Learn more.

Protect Your Business

Threats to your information and your account security are constantly changing.
There are a number of ways to help to secure your business information. We also
provide information on when and how the bank would contact you in
the Contact Information section.

Business Protection Tips
How Citizens Bank Cards Protects your Business
Unauthorized Transactions for Business and Commercial Customers
Contact Information

Fraud Reporting

To report suspected fraud click here.

Learn more about when we will contact you about suspicious activity, click here.

What to do if you become a victim of fraud or identity theft, learn more.

Educational Resources

Federal Trade Commission (FTC) Identity Theft
Identity Theft Assistance Center (ITAC)
Annual Credit Report.com
Federal Deposit Insurance Corporation (FDIC) Consumer Protection
CFPB Consumer Finance Protection Bureau
National Cyber Security Alliance's Stay Safe Online Business Center
National Cyber Security Alliance (NCSA) Stay Safe Online
Anti-Phishing Working Group (APWG)
Microsoft ® Security At Home
OnGuardOnline

 

Contact Information

For Credit Cards Call

1-888-333-5145

We'll Contact You

 

Branch/ATM Locator

Over 1,100 branches close by.

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