Benefits & Features

Easy, convenient and secure banking. That’s what we’re here for. Banking is made easy with these benefits and features, available to all Citizens Bank customers.

Overdraft Choices

You have choices about how you want your account to work in an overdraft situation. Learn More

  • Set up an Overdraft Plan to help prevent overdrafts in your accounts.

  • Set your Debit Card Overdraft Coverage preference to choose how you want your ATM and debit card transactions to be handled if you don't have enough money in your account to cover the transaction.

Debit Cards

Get a debit card or ATM card with any Personal Checking account. Learn More

  • Secure and safe access to your money so you can make purchases without carrying cash or checks.

  • 24/7 access to your money at ATMs worldwide.


Order personal checks, home equity line of credit checks or personal line of credit checks. Learn More

  • Order by phone, online or in person.

  • Checks come in a variety of styles and formats.


Get up-to-date information on your accounts quickly and securely with electronic statements. Learn More

  • Instant access to up to 18 months of account statements and documents online.

  • Greener banking helps the environment by reducing paper consumption and greenhouse gas emissions.

Direct Deposit

Have your funds automatically deposited into your checking or savings accounts. Learn More

  • Funds are available day of deposit.

  • No waiting for checks to clear.

* Wireless carrier fees may apply. Banking fees may apply. Citizens Bank Mobile Banking App. You may download the Citizens Bank Mobile App allowing access to many of the same services and features available with your online banking service. You can view balances and activity for eligible credit and deposit accounts included in your online service. You may perform previously set up transfers between your Citizens Bank accounts or your existing external accounts. E-statements, transfer set-up and self-initiated services like stop payments are not available using your Citizens Bank Mobile Banking App.