Why Start the Process Online?

Learn about the benefits of beginning the home equity or mortgage application process online

It's easy to start the mortgage, refinancing, or home equity loan or line of credit process online. In addition to finding helpful information about each of our home borrowing options online, you can also complete a contact form to start the process and have a Home Loan Advisor reach out to you to discuss your specific needs.

Home equity loans and lines of credit

  • Complete your online contact form for a home equity loan or line of credit in just minutes
  • Call for assistance any time during the process or to simply have a Home Loan advisor take your application over the phone

Get the process started with the click of a button. After your contact form is submitted, a Home Loan Advisor will contact you to answer any questions and go over next steps.

Apply Now


  • Get an online mortgage quote whenever it’s convenient for you
  • Choose from a large selection of online products, like a mortgage refinance or new loan
  • Submit your online mortgage contact form and a Home Loan Advisor will call you
  • View estimated fees and closing costs up front

Use our streamlined process to save you time and money.

Act Now


We're here to help

Buy or Refinance:

Get started online
or call 1-888-514-2300
FRI: 8 AM - 6 PM
SAT: 9 AM - 3 PM

Mortgage Servicing:

Home Equity:

Apply for a home equity line of credit
Need help? We'll contact you
or call 1-888-333-1206
FRI: 8 AM - 6 PM
SAT: 9 AM - 3 PM


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Find a Home Loan Originator

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NMLS ID# Search Tool

Access our colleagues' NMLS ID#


Checking Customers Save

Save 0.25 percentage points off your home equity interest rate with a Citizens Bank checking account*.