Already applied and need to access
your application?

An easy way to make your loan
payment online, at no extra charge.

Find all the information you need to manage your Student Loan
through Firstmark Services, our trusted servicing partner.

Pay My Loan Online Now

Make a Loan Payment

Firstmark Services provides an easy way to manage and monitor your Student Loan. You can:

  • Access your loan details, including checking your most recent payments and your current balance.
  • Review and/or edit your account information.
  • Find instructions on how to make a payment.
  • Set up automated payments with KwikPay.
Make a Loan Payment

Forms of Payment

Set up Automated Payments

You can make your payments electronically! At your request, payments will be automatically deducted from your checking or savings account. Your time is valuable, and KwikPay offers convenience, savings and security!

By Phone

You can make your payments over the phone, by calling our customer service number and selecting the “Make a Payment” option. You will need a valid checking account to make a payment with this method. 1-888-538-7378 (toll free)

Web Payment

Click here to make your payments online. You will need a valid checking or savings account to make a payment with this method.

By Mail

Citizens Bank
Firstmark Services
PO Box 2977
Omaha, NE 68103-2977

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