Award-winning banking infrastructure for payments companies who move and hold funds at scale.

powering the activity of payments companies
in third-party payments processed per year
live embedded partners

Citizens combines a white-glove partnership model with proven payments expertise and industry leadership. Our dedicated embedded payments team delivers a predictable, reliable partnership model, while Citizens' active participation on industry boards and working groups keeps us closely connected to the evolving payments landscape.
We work with US-based payments companies that move and/or hold money on behalf of their customers across a range of use cases:
Send and receive bill payments and vendor payments on behalf of your customers.
Move money between buyers and sellers.
Pay claims on behalf of payors.
Pay employees on behalf of employers.
Move money between booking platforms and travel providers.
Handle consumer disbursements for businesses.
Process card payments on behalf of your customers.
Hold funds for your customers.

Citizens has been recognized by Global Finance as a Best Treasury and Cash Management Bank for 2026, earning top regional honors for cash management in both the Northeast and Mid-Atlantic.

Citizens wins Tearsheet’s 2025 Big Bank Theory Award for Best New Embedded Finance Platform.

Citizens wins Datos Insights Impact Award for Best Innovation in Customer Experience.
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© Citizens Financial Group, Inc. All rights reserved. Citizens Bank, N.A. Member FDIC
“Citizens” is the marketing name for the business of Citizens Financial Group, Inc. (“CFG”) and its subsidiaries. “Citizens Capital Markets & Advisory” is the marketing name for the investment banking, research, sales and trading activities of our institutional broker-dealer, Citizens JMP Securities, LLC (“CJMPS”), Member FINRA and SIPC (See FINRA BrokerCheck and SIPC.org). Securities products and services are offered to institutional clients through CJMPS (CJMPS disclosures and CJMP Form CRS). Banking products and services are offered through Citizens Bank, N.A., Member FDIC.
Securities and investment products are subject to risk, including principal amount invested and are: NOT FDIC INSURED · NOT BANK GUARANTEED · MAY LOSE VALUE