Security, Privacy and Legal

To report any suspicious activity concerning your Citizens accounts, call us at 1-800-922-9999 or call the phone number found on the back of your credit/debit card or monthly statement.

Security

Citizens uses a number of powerful security measures to protect you online. Learn more about the steps we take to secure your confidential information.

Privacy

Citizens implements reasonable measures to protect your confidentiality. Learn more about how we handle and secure your online identity and private customer details.

Legal

Site conditions and legal information. Learn more about our Legal terms of use.

Fraud Prevention

Citizens is vigilant about shielding customers from fraud, scams, and identity theft. Learn more about our section on Fraud Reporting.

How Citizens Protects You

To prevent fraud and safeguard your critical financial information, Citizens maintains a number of powerful security measures to protect you online.

Protect Yourself

There are a number of ways to help keep your business information secure. Learn how you can protect yourself.

Protect Your Business

Threats to your information and your account security are constantly changing. Learn ways to help keep your business information secure.

Cyber Security

Cyber threats continue to become more sophisticated. Learn to keep your accounts and personal information safe.

Protect Your Business

Citizens takes cybersecurity seriously and is fully committed to protecting our systems and customer data. This program is managed by a third party vendor who will review and validate cybersecurity issues within the scope of this program.