Our Mission
To help our customers, colleagues and communities reach their potential.
Our Vision
To be a top-performing bank, distinguished by its customer-centric culture, mindset of continuous improvement, and excellent capabilities.
Our Values
Exceed customer expectations
we keep our customers at the center of everything we do.
Think long term
We prepare for the future by continuously learning, improving and innovating.
Do the right thing
We act with integrity and ensure everyone feels valued, respected and heard.
Work together
We collaborate to realize our shared purpose.
Our Credo
We perform our best every day so we can do more for our customers, colleagues, communities and shareholders.
Additional Resources
Investor Relations
Learn about our latest financial news and results or get shareholder information and official filings easily.
Corporate Overview
Citizens Financial Group, based in Providence, RI, is one of the nation’s oldest and largest banks, offering a wide range of retail and commercial financial services.
Careers
Ready to thrive at home and at work? Join our team to have a fulfilling career — with exciting new challenges and opportunities to stretch yourself.
© Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. Member FDIC
