We're committed to doing more.
Our commitment to making a positive impact guides everything we do. It's about making decisions that benefit our customers and clients, engage our shareholders, and reduce our environmental impact, all while helping our colleagues and communities thrive.
Leading with Robust Governance
Citizens has a long-standing commitment to developing and maintaining a strong enterprise-wide corporate governance framework.
Supporting Positive Climate Impact
We are committed to supporting positive climate impact by partnering with clients, understanding and managing climate-related risks, and reducing our operational emissions.
Building the Workforce of the Future
Our commitment to developing the workforce of the future is critical to meet the accelerating needs of the economy.
Fostering Strong Communities
We work to address wealth and opportunity gaps through homeownership, small business, community development financing and delivery of innovative products and services.
2024 Sustainability & Impact Report
Download our 2024 Sustainability & Impact Report which outlines our progress on activities important to our business and stakeholders.
Learn more about Citizens
Financial Empowerment
Money Essentials offers financial education to help individuals build wealth and make informed decisions. Apply by Dec 1, 2025.
Awards & Recognition
See how we’ve done over the years, check out the different industry and community awards held by the business.
Our Vision & Values
At Citizens we are committed to the core tenets of our Credo, and let it guide our actions every day.
Careers at Citizens
At Citizens, you’ll grow, innovate, and shape your future—while making a difference every day.
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