We’re committed to doing more.
Through our lending and investments, engagement with clients and customers, and focus on operational sustainability, we strive to drive positive climate impact and social progress while seizing business opportunities.
Investing $50 Billion in Sustainable Financing
By 2030, we will target financing and facilitating $50 billion to help build a more sustainable future, including $5 billion to accelerate green initiatives.
Engaging our Clients
We will engage corporate clients in high-emitting sectors and will upskill 100% of our frontline colleagues on climate-related issues.
Achieving Carbon Neutrality
We continue to reduce our own operational emissions, match electricity usage with renewable energy and, by 2035, will neutralize remaining Scope 1 & 2 emissions with renewable energy credits or high-quality carbon offsets.
Led by robust corporate governance, responsible citizenship guides the decisions we make. It means serving our customers and clients, engaging shareholders, reducing our environmental impact and empowering our colleagues and communities to thrive. By championing this journey, we create an opportunity to use our reach, innovation, and insights to create a positive impact for the economy, society and environment.
Leading with robust corporate governance
Citizens has a long-standing commitment to developing and maintaining a strong enterprise-wide corporate governance framework.
Driving positive climate impact
We are committed to driving positive climate impact by supporting clients, empowering communities, and reducing operational emissions.
Building the workforce of the future
Our commitment to developing the workforce of the future is critical to meet the accelerating needs of the economy.
Fostering strong communities
We work to address wealth and opportunity gaps through homeownership, small business, community development financing and delivery of innovative products and services.
2023 Environmental Social Governance Report
Download our 2023 Environmental Social Governance Report which outlines our progress on activities important to our business and stakeholders.
Citizens Helping Citizens
Learn how we are building financial knowledge, confidence – and stronger communities.
Awards & Recognition
See how we’ve done over the years, check out the different industry and community awards held by the business.
Careers at Citizens
When you work here, you’ll experience new things, create new opportunities, think beyond your role and make an impact.
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