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Use your card worldwide knowing that Citizens Bank won't hold you responsible for "unauthorized transactions".1 As a Mastercard® cardholder, zero liability applies to your purchases made in the store, over the telephone, online, or via a mobile device. As a cardholder, you will not be held responsible for unauthorized transactions if:
We will take every possible action on your behalf to resolve any fraudulent activity quickly, and minimize any inconvenience to you.
For more information on our Mastercard Zero Liability Protection Policy click here for details