Benefits of setting up recurring payments online

Simplify your financial routine by using online banking to set up recurring payments. With digital tools like bill pay and features that switch your saved payment methods with ease, you can automate payments for regular expenses. This saves you time and reduces the risk of missing a payment due date. Setting up auto bill pay is quick and easy if you already manage a checking account online, allowing you to schedule payments in advance and effortlessly stay on top of your bills. Plus, with the Citizens mobile app*, you can update your saved payment methods across popular merchants and subscriptions in just a few taps. Enjoy the convenience 24/7 access to paperless statements, real-time balance tracking, and easy transfers. It’s all designed to help you stay more organized and in control of your finances.

Advantages of online recurring payments

Online and digital banking is a secure, private way to make payments on time every month. The advantages of using Citizens’ digital tools include:

• 24/7 access
• Most bills are paid 24-48 hours
• Pay all your bills in the same place at the same time – from utilities to subscriptions
• Send payments to companies or individuals
• Receive e-bills (electronic versions of your paper bills) directly in your online banking
• View biller information including when your bill is due, the amount due, the earliest you can pay, and pending and recent payments
• Set up one-time or recurring payments. You can even set automatic payments a year in advance
• Set alerts to monitor and control your account, including reminders for payment due dates
• Access up to two years of payment history

Streamline your recurring payments with our tools in the mobile app to switch your saved payment.

How to set up recurring bill payments with Switch Payments

Switching your saved payment methods to your Citizens debit card or checking account is easy. With the Citizens mobile app, you can update bills, subscriptions, and online stores in just a few steps for a smooth, stress-free switch.

Step-by-step switch:

1. Open the Citizens mobile app and click on your checking account, then account info, then Switch Payments
2. Follow the prompts and allow the app to open our tool that allows you to update your payment method directly with over 70 leading bill providers.
3. Choose between a Citizens debit card or checking account for recurring charges.
4. Seamlessly update the payment method for top bill payments and subscriptions

How to set up recurring payments with Bill Pay

Online bill payment is simple to set up. All you need is your basic checking account information and a recent bill. First, enroll in online banking with Citizens ATM/debit card number, pin and account number. Once you're using online banking, adding auto bill pay and making payments just takes a few steps.

Step-by-step setup:

1. Choose whether you want to add an individual or company to your payees
2. Search for the company or biller, or manually enter your payee's information
3. Provide the account number located on your bills
4. Enter the amount of the payment, the date of the payment, and whether you will make individual or recurring payments

You can always cancel a recurring payment or change the date, amount or frequency, simply by going to Manage My Bills in online banking.

Some bills, like car payments, insurance, or mortgage will likely stay the same each month. Automatic bill pay will make sure your payments are made on time in the amount you designate. However, if you have something like credit card balances that are more varied, you may want to enter these amounts manually. Online bill payment allows you to set up individual payments in addition to recurring payments for those who prefer closer management of their payments. If you would like more information on setting up automatic payments, view the online banking demo, which will walk you through the process step by step.

Pay bills online quickly, conveniently and securely with Citizens

Set up recurring payments today and experience simpler management of monthly bills using automated payments and digital banking tools from Citizens. With online bill payment, you can keep track of current or past payments, and view when a payment has been made to a payee. Plus, the added security of Citizens’ 100% secure online banking guarantee ensures that your finances are safe and your bills will be paid according to your instructions. And with Switch Payments, you can take control of your recurring charges across merchants, making it easier to manage subscriptions, online shopping and monthly services from one place in the Citizens mobile app.