Deposit checks anytime quickly and securely from virtually anywhere using the Citizens Mobile Banking app.1
Deposit* checks anytime, anywhere on your smartphone with Mobile Check Deposit. Quick, easy, secure, and now with Instant Funds from Citizens™ when you deposit a Citizens check, you may have access to your money immediately.2
Be sure you're enrolled in Online Banking, and you've downloaded the Citizens Mobile Banking App for your iPhone® iPad®, or Android™
Common questions about mobile deposits
With Mobile Deposit, depositing checks is easier and more convenient than ever, since you can use your phone to:
You can deposit checks with Mobile Deposit 24 hours per day, 7 days per week. Just keep in mind deposits made after 10 pm ET or on weekends or holidays are processed the next business day, unless approved for Instant Funds from Citizens™. See our Digital Banking terms for details.
Deposits approved for Instant Funds from Citizens are available immediately for purchases and withdrawals.2
Nope! You can deposit checks with Mobile Deposit 24 hours per day, 7 days per week.
Just keep in mind deposits made after 10 pm ET or on weekends or holidays are processed the next business day, unless approved for Instant Funds from Citizens™. See our Digital Banking terms for details.
Deposits approved for Instant Funds from Citizens are available immediately for purchases and withdrawals.2
Most deposits made before 10 pm ET on a business day are available the same business day to pay checks and purchases posting to your account overnight, and the next business day for withdrawals. Here’s an example:
Mobile deposits made after 10 pm ET or on weekends or holidays are usually available two business days later.
Deposits approved for Instant Funds from Citizens are available immediately for purchases and withdrawals2
See our Digital Banking terms for more details.
Yes, for your protection, deposit limits apply. When you make a Mobile Deposit, you will be notified of the amount you can deposit. If you exceed this limit, you’ll receive a message informing you about your limit. At that point, please visit an ATM or branch to submit your deposit.
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* Mobile Deposit account eligibility requirements, deposit limits and other restrictions may apply. For a complete list of payments checks not eligible for Mobile deposit, Citizens Mobile Deposit Service Agreement for more information.
** Wireless carrier, text, and/or data charges may apply
1 Citizens Mobile Banking App Users: You may download the Citizens Mobile Banking App allowing access to many of the same services and features available with your online banking service. You understand and acknowledge that to use this application, you must be an Android™, Apple®, iPhone®, iPod Touch®, or iPad® customer. You can view balances and transaction activity for eligible credit and deposit accounts included in your online banking. You may also perform transfers between your own Citizens accounts. Transfers to external accounts must be set up previously on Online Banking before they can be accessed via Mobile Banking. E-statements, transfer set-up, Quicken® and self-initiated services like stop payments are not available using your Citizens Mobile Banking App. Account e-statements are available for certain accounts via the iPad tablet application.
2 Citizens may offer the customer immediate availability if the mobile check deposit qualifies for Instant Funds from Citizens. Instant Funds provides immediate availability for withdrawals and new purchases. If the check is deposited before 12:00 AM Eastern Time on a Business Day, Instant Funds can also be used to pay checks and other items that post to your account on that business day. Determining eligibility of a check(s) for Instant Funds is at the sole discretion of Citizens. Citizens reserves the right to set limits, eligibility, and/or qualifications at any time.
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