At Citizens, we're committed to putting our customers, colleagues, communities, and shareholders first, because when they succeed, we succeed.

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Citizens Financial Group, Inc. is one of the nation's oldest and largest financial institutions, with $226.4 billion in assets as of December 31, 2025. Headquartered in Providence, Rhode Island, Citizens offers a broad range of retail, private banking, wealth management and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. Citizens helps its customers reach their potential by listening to them and by understanding their needs in order to offer tailored advice, ideas and solutions.
In Consumer Banking, Citizens provides an integrated experience that includes mobile and online banking, a full-service customer contact center and the convenience of approximately 3,100 ATMs and approximately 1,000 branches in 14 states and the District of Columbia. Consumer Banking products and services include a full range of banking, lending, savings, wealth management and small business offerings. Consumer Banking includes Citizens Private Bank and Private Wealth, which integrate banking services and wealth management solutions to serve high- and ultra-high-net-worth individuals and families, as well as investors, entrepreneurs and businesses.
In Commercial Banking, Citizens offers a broad complement of financial products and solutions, including lending and leasing, deposit and treasury management services, foreign exchange, interest rate and commodity risk management solutions, as well as loan syndication, corporate finance, merger and acquisition, and debt and equity capital markets capabilities. More information is available at www.citizensbank.com or visit us on X, LinkedIn or Facebook.
In 2024, Chief Executive Officer Bruce Van Saun joins Citizens colleagues, customers and community partners in reflecting on 10 years of growth and impact since our IPO.

1828: High Street Bank is established in Providence, Rhode Island.
1871: High Street Bank establishes its own savings bank, Citizens Savings Bank.
1981: Citizens grows to 29 branches in Rhode Island with approximately $1B of assets.
1988: Citizens becomes a wholly-owned subsidiary of RBS Group.

1990: Citizens acquires Bank of New England.
2000: Citizens acquires U.S. Trust Corporation.
2002: Citizens acquires Medford Bancorp Inc.
2003: Citizens acquires Commonwealth Bancorp Inc. and Port Financial Corp.
2004: Citizens acquires Charter One Financial Inc.
2007: Citizens acquires GreatBanc Inc.

2014: Citizens Financial Group (NYSE: CFG) successfully completes the largest commercial bank IPO in U.S. history.
2018: Citizens acquires Franklin American Mortgage Company and Clarfeld Financial Advisors. Citizens Access is introduced as a nationwide, direct-to-consumer digital bank.
2021: Citizens acquires JMP Group and purchases HSBC’s retail branches on the East Coast.
2022: Citizens purchases DH Capital and completes the acquisition of Investors Bancorp.
2023: Citizens launches Citizens Private Bank, serving high-net-worth individuals, families and businesses.
2024: Citizens celebrates its 10-year IPO Anniversary

Investing in people, businesses, and neighborhoods for a thriving, resilient future.

At Citizens we are committed to the core tenets of our Credo, and let it guide our actions every day.

We are committed to strong governance. Get to know our senior leaders and board of directors.

See how we've done over the years, check out the different industry and community awards held by the business.
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