Business online and mobile banking

Personal Software Compatibility

When you're running a business, you don't have time to run errands. That's why our Online and Mobile Banking services are designed to save your business time, money, and trips to the bank. With our breakthrough banking apps and account management tools, your next business banking transaction is as close as your Internet connection.

Download account data directly into Quicken® or QuickBooks® for efficient financial management.

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New account holder? You'll need your debit card to log in.

Business Online and Mobile Banking Benefits

Our mobile app is ranked #1 for customer satisfaction.1

You can take the bank with you thanks to our secure online and mobile banking services. Our popular mobile app gets top ratings on both iPhone® and Android™.2 We think you'll find it's the quickest, easiest way to manage your accounts and deposit checks remotely.3

Features on iPhone®, iPad® and Android™

  • Securely check balances at a glance
  • Deposit checks remotely
  • View check images
  • Transfer funds
  • Locate ATMs and branches

Download our app today

Citizens Bank App Store Download
Citizens Bank Google Play App Download

Get 24-hour toll-free telephone support at 1-877-229-6428.

Custom Business Alerts

Don't miss a thing with customized alerts about your account, bills coming due, security concerns, and more.

Signing up for custom business Online and Mobile Banking alerts keeps you informed and in charge of your account. This timesaving convenience gives you the peace of mind that comes from knowing you'll be aware of anything that requires your attention.

You can customize your business alerts:

  • Get business banking updates online
  • Get mobile alerts by app or by text
  • Get email account notifications

Choose from three types of alerts:

Business Account Alerts
Set up basic account notifications so you'll know when an eStatement is in, a direct deposit posts, or a check clears.

Bill Pay Reminders
Get email reminders so you don't forget to pay an upcoming bill.

Security Alerts
Get alerts for things like suspicious charges or unauthorized access to your account.

Get 24-hour toll-free telephone support at 1-877-229-6428.

Business Bill Pay

Secure bill payment and one transfers online are fast and easy when you bank with us.

With Business Bill Pay you can:

  • Easily add billers by simply typing the company name and entering your account number, thanks to our convenient Quick-Add feature.
  • Set up reminders to receive messages when payments are due.
  • Make recurring payments that are consistent from month to month, like business, car, and mortgage.
  • Organize your payables and track all account activity online, 24/7.

Get 24-hour toll-free telephone support at 1-877-229-6428.

Business account management

Stay on top of every aspect of your business accounts 24/7 and organization tools.

Use our comprehensive suite of online business account management tools to:

  • Track payments and monitor your cash flow with a single view of all your accounts.
  • Save time and stay ahead of your bills with eBills. Easily send bills electronically and schedule automatic alerts and payments to any vendor or supplier who is also set up for eBills.
  • Specify different level of security access for multiple users.

Get 24-hour toll-free telephone support at 1-877-229-6428.

Safety and security

We employ the latest technical security measures to protect you account from unauthorized users.

Our state-of-the-art security technology is constantly evolving to safeguard your business accounts and keep your information private. Stay as secure online as you are in branch with features like:

  • Secure Logins
    Each time you log in, we run a check on your Web browser to help ensure that your transactions will be secure. In addition, you'll be asked to provide a login ID and a password.
  • If you leave your computer unattended or forget to exit, we will automatically end your online banking session after a few minutes. It's another way we work to keep your information safe and confidential.
  • State-of-the-Art Encryption Technology
    The information exchanged during your session is encrypted for your protection.
    Encryption is the process of translating information into un-interpretable code for the duration of transmission and then back into recognizable information once it's received.
  • Firewalls
    Our data systems are protected by firewalls that are set up between our systems and the Internet. Any incoming messages must first pass through our firewall, which allows only certain types of messages to be sent through.
    This means only legitimate Online Banking messages will be recognized. Any other requests will be rejected before they can reach our systems.
  • Technical Requirements
    We require the use of recent encrypted Web browsers to ensure that your account information is handled in the safest and most private manner.

Get 24-hour toll-free telephone support at 1-877-229-6428.

FAQs

If you have an ATM/debit card, you can sign up online. You'll be asked to supply your card number and PIN, along with a Citizens account number. If you do not have an ATM or debit card, call us at 1-877-229-6428 to sign up.

You can review account history and current transactions; transfer funds between accounts; place stop payments; request copies of statements; set up multiple users with different levels of security access, schedule and payments; view images of cleared checks; download account data; and much more.

Automatic payments provide a means for automatically scheduling payments in Pay Bills based on the options you select. Set up any vendor that you pay on a monthly basis to save you time and maximize your cash flow. You can set up two different types of automatic payments:

  • Automatic Payment Schedules - You can set up an automatic payment schedule to pay bills of a set amount at regular intervals. For example, you can schedule a payment at the first of each month to pay your rent, utilities, and vendors. This type of automatic payment is always available to you, regardless of whether you receive electronic bills from the biller or whether the biller lets you pay your electronic bills automatically.
  • Automatic Payments for Electronic Bills - If you receive electronic bills, some billers let you set up options for paying them automatically. You can decide whether to always pay the amount due or to set a limit on the amount for automatically paying the bill. You can also decide whether to make the payment on the due date or on the earliest date available after you receive the bill. This way you have more control over your cash flow.

You can pay almost any vendor and anyone in the United States: national bank card companies, mortgage or auto loan companies, suppliers, or utility providers. Any company or individual to which you could send a check for payment is eligible for payment through Online Bill Payment. Set up new payees at any time.

Please note that individuals or businesses residing outside the United States are not eligible for bill payment. In addition, bill payments for tax payments or court-ordered payments are prohibited.

Mobile deposit is a convenient feature of the Citizens Mobile Banking App that makes it simple to quickly and securely deposit checks using your smartphone or tablet. You just take a photo of the front and back of your check and follow the clear instructions that you'll see on-screen.

Checks you deposit should be payable to you as the account holder or business (if appropriate), and endorsed on the back with your signature or official company stamp. Examples of checks that are NOT eligible for mobile deposit include:

  • Checks payable to others
  • Checks missing signature of issuer
  • Checks more than six months old
  • Foreign checks and items not payable in US currency
  • Travelers checks, money orders, postal money orders, and US Treasury checks
  • Checks that exceed your available deposit limit

For a complete list of payment/check types which cannot be deposited with mobile deposit, please see Citizens Mobile Deposit Service Agreement.

© Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. Member FDIC

All accounts, loans, and services are subject to individual approval. See a banker for details.

Wireless carrier, text and/or data charges may apply. Banking fees may apply.

1 2016 Javelin Mobile Banking Leader in App Rating category, Javelin Strategy & Research

2 Xtreme Labs, 7/13

3 Mobile Deposit account eligibility requirements, deposit limits and other restrictions may apply. Data use fees may apply. Please refer to the Mobile Deposit Service Agreement for more information:  https://www.citizensbank.com/mobile-and-online-banking/service-agreement.aspx


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Android is a trademark of Google Inc.

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