Citizens ATMs and ITMs

Over 3,200 ATMs and 300 ITMs ready to help you check more to-dos off your list

Convenient banking at your ATM and ITM

Citizens has you covered when you need to get cash or make other transactions. In addition, we continue to enhance ATM and ITM capabilities to provide a faster and more convenient banking experience for our customers.

Want a personal touch? At select ITMs you can simply tap to connect with a live Citizens Virtual Assistant® that fits the flow of your life.

Citizens ATM

What you can do at an ATM

Personalize your experience by:

  • Setting your language: English, Spanish, French, Chinese, Portuguese, or Russian.
  • Picking your receipt preferences: E-receipt, Printed receipt, No receipt, or choose to be asked for each transaction.
  • Fast Cash: Cash your way by selecting your fast cash amounts and more!
Citizens ITM

What you can do at an ITM

The screen for our Citizens Virtual Assistants has the same look and feel as the ATMs, yet you can accomplish more because you have the option to speak with a live person.

WE'RE READY TO VIRTUALLY HELP YOU:

  • Open accounts*
  • Cash your checks**
  • Make a loan payment
  • Make large withdrawals***
  • Ask questions and make changes to your accounts
  • Change your address
  • Order a new debit card
  • Schedule an appointment and more.
Instructive image - Tap phone, get cash

Card and Phone Tap and card before cash

At most ATMs, you can simply tap your card or phone to begin your transaction. At our other ATMs, if inserting your card, receiving your card before your cash means you’ll never forget your card in the ATM again. Making for a more secure transaction and less likely you’ll be without your card.

Citizens branch with customer service

Find ATM or ITM

Use our Branch/ATM/ITM Locator to find an ATM or ITM close to you, as well as branch locations and their lobby hours.

ATM FAQ's

© Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. Member FDIC

* Virtual Assistants can open accounts but for new-to-bank customers only.

** Any amount less than $1 will be deposited into your account.

*** With our without your debit card.

Wireless carrier, text and/or data charges may apply.

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