Frequently Asked Questions: Credit Cards

Popular Questions

Citizens Cash Back Plus® World Mastercard®

Citizens Clear Value® Mastercard®

Balance Transfers

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Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. Credit cards are issued by Citizens Bank, N.A.
Cash back rewards of 1.8% on all eligible net purchases. A net purchase is the amount of a purchase less any credits, returns and adjustments. Certain transactions do not qualify for cash back rewards. For example, balance transfers, cash advances, account fees or charges, interest charges, life insurance charges, money orders, wire transfers, lottery tickets, gambling charges, or unauthorized charges to your account do not earn cash back rewards. Points will not expire as long as your account is in good standing and you make an eligible purchase once every twelve months; your points will be forfeited if these conditions are not met. This program is subject to change. See your Cardholder Agreement and Rewards Guide for full terms.  You are responsible for taxes owed from cash back rewards earned and/or redeemed.  Please consult your tax advisor.

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