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Pay My Loan

Whether you have a car, boat, recreational vehicle, home equity loan, or home equity line of credit from Citizens Bank, you have lots of choices to make your monthly payment using our PayMyLoan service.

Questions? Ask a Citizen?
Questions? Ask a Citizen?

1-800-922-9999Visit a BranchChat with us NowSet-up Recurring Payments

Pay My Loan

Whether you have a car, boat, recreational vehicle, or home equity line of credit from Citizens Bank, you have lots of choices to make your monthly payment using our PayMyLoan service.

Set Up Recurring Payments /Manage Your Profile

You now have the option to establish a secure profile to manage payment transactions in the following ways:

  • Establish monthly recurring payments from your checking or savings account. You will need your 14-digit account number (including the preceding zeros), email address and a social security number/Tax ID number.
  • Receive electronic receipts for payments and reminders for upcoming payments due.
  • View Your Payment History


Set up Recurring Payments/Login

Make a One-time Payment1

You can conveniently process payments to your loan. Please have the following information ready:


  • Your most recent loan statement and/or account number.
  • The last four digits of the social security number of the primary borrower on the loan.
  • Payments made with a checking account, savings account or debit card will post to your account on the same business day if paid by 5:30 p.m. EST (Monday-Friday).



Make a One-time Payment



Other Forms of Payment

By Mail
Allow 4 to 7 days for delivery and processing.
Mail your payments to the address that appears on your statement.

By Phone
Allow 1 Business day for processing.
Dial 1-888-805-0200 for Pay by Phone Services.

In Branch
Same day processing.
Simply stop by any Citizens Bank branch during normal business hours.
Find a branch

By Debit Card
If using your ATM/Debit card, it should feature a Pulse, Star, or NYCE Logo.

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1Payments made with a checking account, savings account or debit card will post to your account on the same business day if paid by 5:30 p.m. EST (Monday-Friday). Payments made with an ATM card will post to your account on the same business day if paid by 4:00 p.m. EST (Monday-Friday).

There is no charge for using the online service.