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Whether you have a car, boat, recreational vehicle, home equity loan, or home equity line of credit from Citizens Bank, you have lots of choices to make your monthly payment using our PayMyLoan service.
Our PayMyLoan service has been upgraded and now allows you to better manage your payment activity easily and conveniently. Within our PayMyLoan page, you now have the option to establish a secure profile to manage payment transactions in the following ways:
Please click on the “Set-up Recurring Payments” button below. You will need your account number and the last four digits of your social security number to use this service.
You can conveniently process payments to your loan online monthly by clicking on the “make a payment” button. Please make sure you have the following to use this service:
*Please note, if your account was previously set-up for monthly auto-debit payments using a form, the PayMyLoan site and principal-only payment feature is not available. Principal-only payments may be remitted via mail, or via Citizens Bank Retail Branches. If you would like to convert your account from auto debit to recurring payments, please call 1-800-708-6680 for assistance.
Payments made with a checking account, savings account or debit card will post to your account on the same business day if paid by 5:30 p.m. EST (Monday-Friday). Payments made with an ATM card will post to your account on the same business day if paid by 4:00 p.m. EST (Monday-Friday).
There is no charge for using the online service.
Allow 4 to 7 days for delivery and processing.
Mail your payments to the address that appears on your statement.
Allow 1 Business day for processing.
Dial 1-888-805-0200 for Pay by Phone Services. Please note: there is a $12.50 charge to use the automated payment service. Additional charges may also be incurred if you choose to make a payment with a Citizens Bank representative.
Same day processing.
Simply stop by any Citizens Bank branch during normal business hours.
Find a branch
By Debit Card
If using your ATM/Debit card, it should feature a Pulse, Star, or NYCE Logo.
|The zip code is out of our business area. However, if you are looking for a mortgage product, we do offer mortgages outside our business area in the Carolinas, Illinois and Virginia. For more information, please call one of our mortgage Loan Officers:|
Alexandria area 703-405-2104
Richmond area 804-935-2974