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Pay My Loan

Whether you have a car, boat, recreational vehicle, home equity loan, or home equity line of credit from Citizens Bank, you have lots of choices to make your monthly payment using our PayMyLoan service.

Pay My Loan

Whether you have a car, boat, recreational vehicle, or home equity line of credit from Citizens Bank, you have lots of choices to make your monthly payment using our PayMyLoan service.

Set Up Recurring Payments /Manage Your Profile

You now have the option to establish a secure profile to manage payment transactions in the following ways:

  • Establish monthly recurring payments from your checking or savings account. You will need your 14-digit account number (including the preceding zeros), email address and a social security number/Tax ID number.
  • Receive electronic receipts for payments and reminders for upcoming payments due.
  • View Your Payment History


Set up Recurring Payments/Login

Make a One-time Payment1

You can conveniently process payments to your loan. Please have the following information ready:


  • Your most recent loan statement and/or account number.
  • The last four digits of the social security number of the primary borrower on the loan.
  • Payments made with a checking account, savings account or debit card will post to your account on the same business day if paid by 5:30 p.m. EST (Monday-Friday).



Make a One-time Payment



Other Forms of Payment

By Mail
Allow 4 to 7 days for delivery and processing.
Mail your payments to the address that appears on your statement.

By Phone
Allow 1 Business day for processing.
Dial 1-888-805-0200 for Pay by Phone Services.

In Branch
Same day processing.
Simply stop by any Citizens Bank branch during normal business hours.
Find a branch

By Debit Card
If using your ATM/Debit card, it should feature a Pulse, Star, or NYCE Logo.

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1Payments made with a checking account, savings account or debit card will post to your account on the same business day if paid by 5:30 p.m. EST (Monday-Friday). Payments made with an ATM card will post to your account on the same business day if paid by 4:00 p.m. EST (Monday-Friday).

There is no charge for using the online service.