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Now it's easier than ever to pay and manage your loans with Citizens Online Banking.
Need to pay your loan? Now, you can make payments directly from Citizens Online Banking and access information and tools to help you take even greater control of your loan.
You can log in now to make payments, see loan information, enroll in Auto Pay, or sign up for eStatements.
Enrolling is the easiest way for you to manage your loan payments. We'll simply ask you a few questions and then present your loan information. From there, you can -
If you choose to make your loan payments with Citizens Online Banking, you'll need to cancel your recurring payments with PayMyLoans.
Allow 4 to 7 days for delivery and processing.
Mail your payments to the address that appears on your statement.
Dial 1-800-708-6680 for Pay by Phone Services.
Same day processing.
Simply stop by any Citizens Bank branch during normal business hours.
Find a branch
The zip code you entered is served by Citizens One, the brand name for Citizens Bank's lending business outside of our 11‑state branch footprint. Under the Citizens One brand we offer Auto Loans, Credit Cards, Mortgages, Personal Loans and Student Loans. To learn more, please visit: