There's an easier way to pay and manage your loan - with Citizens Online Banking
Need to pay your loan? Now, you can make payments directly from Citizens Online Banking and access information and tools to help you take even greater control of your loan.
Already enrolled in Online Banking?
You can log in now to make payments, see loan information, enroll in Auto Pay, or sign up for eStatements.
Not enrolled in Online Banking?
Enrolling is the easiest way for you to manage your loan payments. We'll simply ask you a few questions and then present your loan information. From there, you can -
- Make monthly payments. You can pay from any checking or savings account. If you choose, we'll even save your account information for future payments.
- Enroll in Auto Pay. Save time and avoid late fees by having your payments automatically deducted from your account each month with Auto Pay.
- Monitor your loan balance. Watch your balance decline each month as you pay - you are made ready for this.
- Enroll in eStatements. Save paper and filing space by receiving your loan statements in Online Banking. We'll even keep them on file for you to access in the future.
By Mail
Allow 4 to 7 days for delivery and processing.
Mail your payments to the address that appears on your statement.
By Phone
Dial 1-866-999-0216 for Pay by Phone Services.
In Branch
Same day processing.
Simply stop by any Citizens branch during normal business hours.
Find a branch
© Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. Member FDIC
1 Payments made with a checking account or savings account will post to your account on the same business day if paid by 5:30 p.m. EST (Monday-Friday). Payments made with an ATM card will post to your account on the same business day if paid by 4:00 p.m. EST (Monday-Friday).
There is no charge for using the online service.
