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Whether you have a car, boat, recreational vehicle, home equity loan, or home equity line of credit from Citizens Bank, you can easily set up free Auto Debit or make a payment on Pay My Loan.
Our most popular payment option is Auto Debit. Set up a recurring payment and have your payments automatically deducted from your savings or checking account. Download an enrollment form and mail the completed form to:
Consumer Finance Department
One Citizens Drive
Riverside, RI 02915
Or fax to 877-362-6343, Attn: Auto Debit Support Team
For further inquiries and process times, please refer to the enrollment form.
When making your payment, please make sure you have the following:
Payments made with a checking account or debit card will post to your account on the same business day if paid by 4:30 p.m. EST (Monday-Friday). Payments made with an ATM card will post to your account on the same business day if paid by 4 p.m. EST (Monday-Friday).
There is no charge for using this service.
Allow 4 to 7 days for delivery and processing.
Mail your payments to the address that appears on your statement.
Allow 1 Business day for processing.
Dial 1-888-805-0200 for Pay by Phone Services. Please note: there is a $12.50 charge to use the automated payment service. Additional charges may also be incurred if you choose to make a payment with a Citizens Bank representative.
Same day processing.
Simply stop by any Citizens Bank branch during normal business hours.
Find a branch
By Debit Card
If using your ATM/Debit card, it should feature a Pulse, Star, or NYCE Logo.
|The zip code is out of our business area. However, if you are looking for a mortgage product, we do offer mortgages outside our business area in the Carolinas, Illinois and Virginia. For more information, please call one of our mortgage Loan Officers:|
Alexandria area 703-405-2104
Richmond area 804-935-2974