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Chris Powell spends much of his time thinking of ways to help people get the most of their banking experience, but there’s one question the Head of Checking & Deposits at Citizens Bank often ponders.
“What drives people to stand in line on a Friday afternoon to cash or deposit their paychecks,” he asks, “when they can either put them in an ATM or make a mobile deposit on their phone?”
The answer could be a general lack of knowledge of online and mobile banking’s simplicity and features. Those who use the technology manage their money when and where it’s most convenient, saving them time and a trip to the bank. And your information is protected by the layered security approach used by financial institutions.
Here’s an overview of the features you may or may not know are available with convenience banking.
There are some common benefits to convenience banking that most people are aware of. They include:
Relatively newer benefits are becoming more widely adopted in today’s marketplace, such as:
According to Powell, financial institutions are still at the infancy of convenience banking capabilities. Let’s look ahead to the features on the cusp of widespread availability, particularly for mobile banking:
You’ve likely banked one way for so long that you’re comfortable with the practice, and therefore hesitant to make a change. However, convenience banking saves you time and gives you more control when managing your money via real-time account access, particularly with mobile.
“Mobile banking puts more information in your hands than you ever had before,” Powell says, “and it allows you to transact in the convenience of wherever you happen to be at the time.”
We are committed to helping you reach your potential by providing personalized solutions. Our dedicated colleagues can help educate you on the benefits of online and mobile banking so you can better manage your finances. To learn more, please call 1-877-360-2472, visit us online, or visit your nearest Citizens Bank branch.
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