Financial Empowerment

We're committed to helping people gain the financial skills and confidence needed to reach their goals.

Delivering tailored education and guidance

Helping people understand their finances is one of the most important things we do at Citizens. Through Citizens Money Essentials program, our skilled and passionate colleagues volunteer their time to deliver company-approved financial empowerment workshops to individuals and small businesses in both English and Spanish.

Colleagues additionally volunteer to support the communities where we live and work by serving as mentors, providing free volunteer income tax assistance, and engaging in nonprofit board service.

Citizens Money Essentials program

If you are interested in having a virtual or in-person Citizens Money Essentials session at your school, business, or community center, email us today to explore how we can help empower your community!

Partnering for Empowerment and Impact

We support nonprofit organizations whose financial education and resources help advance social equity, close opportunity gaps and revitalize local communities so all people can realize their potential. We support nonprofit organizations whose financial education and resources expand economic opportunities and revitalize local communities. In 2025, Citizens committed $2.6M to support 134 local nonprofits financial empowerment programs who are helping our neighbors and communities reach their financial goals.

Junior Achievement

Junior Achievement is the nation's largest organization, committed to equipping young individuals with the knowledge and skills necessary for economic empowerment. Their mission encompasses fostering financial literacy, encouraging thoughtful academic and economic decisions and empowering students to shape their futures. As one of our premiere national partners, Citizens mobilizes our colleagues as volunteers to bring their programs to life in classrooms throughout our communities. Citizens colleagues were recognized by Junior Achievement with the Bronze U.S. President's Volunteer Service Award for the 2023-2024 school year.

Learn more about our partnership with Junior Achievement

Invest in Girls

Invest in Girls is on a mission to usher in the next generation of financially literate girls and increase the number of women working in finance and related fields. They deliver programming to build financial competency and confidence in teen girls through engaging programs offered directly to girls online or in the classroom, and through curriculum to teachers and volunteers. Over the past several years, Citizens has partnered with Invest in Girls to build financial competency and confidence in teen girls. Our colleagues have committed more than 1,000 volunteer hours, serving as role models and mentors to teens, while helping to inspire them to learn in a safe and trusting environment.

Learn More about Citizens

Stories of impact

Discover stories of impact highlighting our customers, colleagues, and communities.

Careers at Citizens

At Citizens, you'll grow, innovate, and shape your future—while making a difference every day.

Community Reinvestment Act

We pride ourselves on our commitment to the communities in which we live, work and serve.

Citizens helping citizens

Investing in people, businesses, and neighborhoods for a thriving, resilient future.

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