Financial Empowerment

Focused on delivering financial education, tools and partnerships that help people build financial confidence at every stage of life.

Delivering education with access at the center

Helping people understand their finances is one of the most important things we do at Citizens. Through Citizens Money Essentials, our colleague‑led financial education program, skilled and passionate colleagues deliver company‑approved financial empowerment workshops to individuals and small businesses.

Workshops are offered in English and Spanish, helping expand access to financial education across the communities we serve. Our education efforts continue to evolve to better support people at key financial moments — including students and young people building financial confidence early.

Colleagues also support the communities where we live and work by serving as mentors, providing free volunteer income tax assistance, and engaging in nonprofit board service - bringing financial education and expertise directly into communities.

Citizens Money Essentials program

If you are interested in having a virtual or in-person Citizens Money Essentials session at your school, business, or community center, email us today to explore how we can help empower your community!

Partnering for Empowerment and Impact

We support nonprofit organizations whose financial education and resources help advance social equity, close opportunity gaps and revitalize local communities so all people can realize their potential. We support nonprofit organizations whose financial education and resources expand economic opportunities and revitalize local communities. In 2026, Citizens committed $2.85M to support 135 local non-profit financial empowerment programs who are helping our neighbors and communities reach their financial goals.

Junior Achievement

Junior Achievement is the nation's largest organization, committed to equipping young individuals with the knowledge and skills necessary for economic empowerment. Their mission encompasses fostering financial literacy, encouraging thoughtful academic and economic decisions and empowering students to shape their futures. As one of our premiere national partners, Citizens mobilizes our colleagues as volunteers to bring their programs to life in classrooms throughout our communities. Citizens colleagues were recognized by Junior Achievement with the Bronze U.S. President's Volunteer Service Award for the 2023-2024 school year.

Learn more about our partnership with Junior Achievement

Invest in Girls

Invest in Girls is on a mission to usher in the next generation of financially literate girls and increase the number of women pursuing careers in finance and related fields. Through engaging programming delivered online, in classrooms, and through curriculum designed for teachers and volunteers, Invest in Girls builds financial competency and confidence in teen girls. Over the past several years, Citizens has partnered with Invest in Girls to support this mission, with colleagues contributing more than 1,000 volunteer hours as mentors and role models - helping inspire teens to learn, lead, and build confidence in a safe, supportive environment.

Additional Resources

Money Management Essentials

Build the money skills to plan, save and spend wisely.

Citizens Student Hub

From classroom to career, we're here to help you get there.

Small Business Support

Digital Doors is a Citizens and Mastercard education platform that provides small business owners with practical tools and resources to build and grow in a digital‑first world.

Learn More about Citizens

Stories of impact

Discover stories of impact highlighting our customers, colleagues, and communities.

Careers at Citizens

At Citizens, you'll grow, innovate, and shape your future—while making a difference every day.

Community Reinvestment Act

We pride ourselves on our commitment to the communities in which we live, work and serve.

Citizens helping citizens

Investing in people, businesses, and neighborhoods for a thriving, resilient future.

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