A newer version of your browser is available. Older versions may limit your ability to access some of this site's functionality. Citizens Bank recommends upgrading your browser.
Pick up where you left off. You can access your existing applications, request additional funds, or complete remaining steps in the process.
Complete an application you started, cosign for another applicant, or request funds for the upcoming school year.
Citizens brings everything you need right to you.
Need to check your balance, make a payment, or update account information on an existing loan? You can find everything you need through Firstmark Services, our trusted servicing partner. You can:
At your request, payments will be automatically deducted from your checking or savings account. Your time is valuable, and KwikPay offers convenience, savings and security.
You can make your payments over the phone, by calling our customer service number toll free at 1-888-538-7378 and selecting the "Make a Payment" option. You will need a valid checking account to make a payment with this method.
PO Box 2977
Omaha, NE 68103-2977
The zip code you entered is served by Citizens One, the brand name for Citizens Bank's lending business outside of our 11‑state branch footprint. Under the Citizens One brand we offer Auto Loans, Credit Cards, Mortgages, Personal Loans and Student Loans. To learn more, please visit: