Citizens

Our business

Image of Citizens building with Citizens logo

At Citizens, we're committed to putting our colleagues, communities and shareholders first, because when they succeed, we succeed.

Built on the principle that we succeed only when our customers succeed, Citizens Financial Group, Inc. is one of the oldest and largest financial services firms in the United States. Headquartered in Providence, Rhode Island, where its roots date back to 1828, Citizens offers retail and commercial banking products and services to individuals, small businesses, middle-market companies, large corporations and institutions. With award-winning mobile apps, robust online offerings, a 24/7 customer contact center and the convenience of a large ATM and branch network that spans #Json=Label_Lookup|Brand=citizensbank|TargetElementType=span|TargetElementId=dropdown|Key=number_states# states, Citizens is helping retail customers bank better everyday. Citizens’ mortgage lending, student lending and commercial banking businesses operate in select additional markets. Citizens Commercial Banking offers its corporate, not-for-profit and institutional clients a broad range of wholesale banking products and services including treasury services, specialty finance, foreign exchange, capital markets and loan syndications and sales and trading.

CFG key numbers

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Total Assets

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Deposits

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Branches

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ATMs

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We operate our business through two operating segments:

Consumer Banking

Key Consumer Banking products & services

Consumer Banking serves retail customers and small businesses with annual revenues of up to $25 million. Consumer Banking products and services include deposit products, mortgage and home equity lending, student loans, credit cards, business loans and wealth management and investment services.

  • Deposit and Card Products
  • Mortgage and Home Equity Products
  • Education Finance
  • Business Banking
  • Wealth Management and Investment Services

Commercial Banking

Key Commercial Banking products & services

Commercial Banking primarily targets companies and institutions with annual revenues of $25 million to $2.5 billion. Commercial Banking offers a broad complement of financial products and solutions, including lending and leasing, trade financing, deposit and treasury management, foreign exchange and interest rate risk management, corporate finance and debt and equity capital markets capabilities.

  • Commercial Lending
  • Business Capital (asset-based lending)
  • Asset Finance (including leasing)
  • Commercial Real Estate Finance
  • Franchise Finance
  • Specialized Industry Lending
  • Healthcare Banking
  • Technology Banking
  • Not For Profit
  • Capital Markets
  • Private Equity
  • Sponsor Finance
  • Foreign Exchange and Trade Finance
  • Treasury Solutions
  • Interest Rate Products
  • Commercial Deposit Services

Related topics

3 colleagues in discussion

Our Vision & Values

At Citizens we are committed to the core tenets of our Credo, and let it guide our actions every day.

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Leadership

We are committed to strong governance. Get to know our senior leaders and board of directors.

Citizens Office

Awards & Recognition

See how we’ve done it over the years, and check out the different industry and community awards held by the business.

© Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. Member FDIC