Citizens Bank Live^TM is a new music and entertainment program in partnership with Live Nation New England and Crossroads Presents that provides exclusive ticket and hospitality perks for Citizens Bank customers to the hottest live music concerts and theatrical performances in New England.

Citizens Bank Live^TM also includes a sponsorship of some of Boston’s most iconic music and entertainment venues including Brighton Music Hall presented by Citizens Bank, Paradise Rock Club presented by Citizens Bank, Orpheum Theatre presented by Citizens Bank, and the newly renamed Citizens Bank Opera House (formerly Boston Opera House).

Citizens Bank customers who have a Citizens Bank debit card or credit card can gain access to purchase presale tickets for many of the most anticipated live concerts and shows across Boston and New England. For a complete list of presale shows available to Citizens Bank card holders, click here for Citizens Bank Opera House and click here for additional venues.

In addition to presale ticket opportunities, Citizens Bank customers are able to show their card for early access into our four sponsored venues. These venues are:

• Brighton Music Hall presented by Citizens Bank
• Paradise Rock Club presented by Citizens Bank
• Orpheum Theatre presented by Citizens Bank
• Citizens Bank Opera House (formerly Boston Opera House)

To take advantage of the Skip the Line benefits, look for the entrance marked “Citizens Bank Live” at the Brighton Music Hall and Paradise Rock Club and simply show your debit or credit card to the event staff for easy access into the venue. For early access into the Citizens Bank Opera House and Orpheum Theatre, a designated entrance will be open for Citizens Bank customers starting 75 minutes before the show and will close 45 minutes before show time. Skip the Line benefits are valid at participating events for eligible ticket holders only and are subject to venue capacity and restrictions.

Your offer code will be the first six digits of your Citizens Bank debit or credit card unless otherwise stated. All cardholders are not guaranteed a ticket during the presale, but they are given the opportunity ahead of other fans that do not have a code.

For access to presale shows available to Citizens Bank card holders, click here for Citizens Bank Opera House and click here for our other venues.

Yes. In order to take advantage of the presale ticket benefit as part of Citizens Bank Live^TM, you need to have either a Citizens Bank debit or credit card.

Learn more about a Citizens Bank credit card

Learn more about a Citizens Bank checking account

Unfortunately at this time, Citizens Bank Live^TM benefits are only available to Citizens Bank customers who have a Citizens Bank debit or credit card. We may offer these benefits to other customers of the bank in the future.

Please confirm that the presale has started since a presale code will only work once the presale has officially begun. Most Citizens Bank Live^TM presales will begin on Wednesdays at 10:00 am ET and end on Thursdays at 10:00 pm ET.

You should also confirm that you are using the correct offer code, which is the first six digits of your Citizens Bank debit or credit card unless otherwise stated.

Please be aware that tickets may sell out during the presale ticket window. If the event is sold out, you will see the message “No Tickets Currently Available.” For highly popular presales opportunities, we suggest you keep refreshing the page as tickets may be released back into the system for sale.