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Debit Cards

Call 1-800-922-9999

Simple and secure. An easy way to make everyday purchases, plus they are protected by 24/7 account monitoring and fraud alerts.




Branches & ATMs

Come see us at more than 1,100 branches and over 2,900 ATMs

Security

Bank securely with 24/7 fraud monitoring and Zero Liability protection1

Easy Ways to Pay

More convenient than cash, Tap to Pay. It's fast, simple and secure.

Simple

  • Make purchases at millions of locations worldwide
  • Purchases are automatically deducted from your primary checking account
  • The tap-to-pay feature only takes seconds to checkout
  • Make shopping even easier…update your Amazon® account and/or Apple Wallet® for faster checkouts
  • No–fee balance inquiries, deposits and cash withdrawals, payments and transfers at any Citizens Bank ATM


Secure

  • Didn’t make the purchase? Zero Liability coverage against unauthorized purchases1
  • Real time 24/7 account fraud monitoring and alerts
  • Easily freeze your debit card when it's misplaced and unfreeze when it's found
  • View recent transactions, balances and monthly statements with online and mobile banking*


If you have a Citizens Bank checking account and do not have a debit card, you can order your card at your local branch or by calling 1-800-922-9999.

Want to open a Citizens Bank checking account? It's easy to open an account online, by phone, or at your local branch.



Ready to open an account?
Ready to open an account?
 

Debit Card FAQs

  • How can I request a debit card?
    If you have a checking account with us, you can request your debit card by simply visiting us online, calling 1-800-922-9999 or stopping by your local branch.
  • How do I request a new Personal Identification Number (PIN)?
    If you forget or lose your PIN and need a new PIN , please contact us immediately at 1-800-922-9999 or visit your local branch.
  • How do I report a lost or stolen debit card?
    Please contact us immediately if you realize that your card is missing or if you notice any fraudulent transactions: 1-800-922-9999. This is the best way to minimize disruption in your account. You are not responsible for fraudulent card transactions that are reported promptly, and you can demonstrate that you have exercised reasonable care in safeguarding your card from the risk of loss or theft. And remember, you can immediately freeze (or unfreeze) your debit or ATM card in our Mobile App*.
  • Are there fees for requesting a replacement debit card?
    There are no fees for requesting a replacement debit card. Fees do apply for requested rush delivery of your debit card.
  • How can I request a debit card?
    If you have a checking account with us, you can request your debit card by simply visiting us online, calling 1-800-922-9999 or stopping by your local branch.
  • How do I request a new Personal Identification Number (PIN)?
    If you forget or lose your PIN and need a new PIN , please contact us immediately at 1-800-922-9999 or visit your local branch.
  • How do I report a lost or stolen debit card?
    Please contact us immediately if you realize that your card is missing or if you notice any fraudulent transactions: 1-800-922-9999. This is the best way to minimize disruption in your account. You are not responsible for fraudulent card transactions that are reported promptly, and you can demonstrate that you have exercised reasonable care in safeguarding your card from the risk of loss or theft. And remember, you can immediately freeze (or unfreeze) your debit or ATM card in our Mobile App*.
  • Are there fees for requesting a replacement debit card?
    There are no fees for requesting a replacement debit card. Fees do apply for requested rush delivery of your debit card.

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