Fostering Strong Communities

Investing in people, businesses, and neighborhoods for a thriving, resilient future.

Citizens is driving meaningful impact by strengthening communities, fueling local economies, and expanding opportunity.

$2B+

In 2025, we invested $2 billion in community development funding, including support for more than 8,000 affordable housing units.

265,000+

Volunteer hours logged by Citizens colleagues in 2025, supporting over 4,000 community organizations.

$300M+

Delivered $300M+ in small business loans for local entrepreneurs.

$20M

In philanthropic giving in 2025, powering programs that build stronger, more resilient communities.

We're committed to expanding economic opportunity through financial literacy, boosting homeownership, and support for small businesses. By investing in people, businesses, and vibrant neighborhoods, we're building stronger communities and creating pathways to long-term success.

Financial Empowerment

Money Essentials offers financial education to help individuals build wealth and make informed decisions.

Boosting Homeownership

Citizens supports families with mortgage products, grants, and financing to promote stability and build wealth.

Supporting Small Business

Citizens fuels growth with lending, grants, and advice to help small businesses thrive in local communities.

Colleagues Driving Change

Citizens colleagues give back through volunteerism, mentoring, and partnerships that uplift our communities.

Stories of Impact

Discover stories of impact highlighting our customers, colleagues, and communities.

Citizens Corporate Giving

Citizens supports opportunities where our funding can have a significant and measurable community impact.

Citizens Commitment to Community Impact

We empower communities through financial education, workforce development, and volunteerism—building a more inclusive, sustainable future.

Our Company

We prioritize customers, colleagues, communities, and shareholders — because their success drives ours.

Our Vision & Values

At Citizens we are committed to the core tenets of our Credo, and let it guide our actions every day.

Careers at Citizens

At Citizens, you’ll grow, innovate, and shape your future—while making a difference every day.

Culture of inclusion

We support colleague growth through inclusive programs, community outreach and skill-building opportunities.

Mortgages and Home Equity Lines of Credit are offered and originated by Citizens Bank, N.A, NMLS ID# 433960. Equal Housing Lender.