Unauthorized credit card transactions

Safeguard yourself against loss, theft or unauthorized use of your credit card.

woman swiping card

You will not be liable for the use of your Credit Card that occurs after the loss, theft or unauthorized use of your Credit Card, provided that you notify us of such loss, theft or possible unauthorized use within a reasonable period of time after you knew or should have known of such loss, theft or possible unauthorized use.

To report loss, theft or unauthorized use call toll free 1-800-443-0164. If you fail to notify us within a reasonable period of time after such loss, theft or unauthorized use, your liability will not exceed $50.

© Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. Member FDIC

For additional information, please click the symbols throughout this page to view our credit card disclosures.

Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

Credit cards are issued by Citizens Bank, N.A.

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