Convenient bank account management

Online and Mobile bank account management

These secure and convenient account management services are available with most Citizens accounts and can be accessed through your computer, mobile phone or tablet. You can bank from virtually anywhere with our top rated apps for Android™, iPhone®, and iPad® devices. Pay your bills, track what payments have cleared, transfer funds, check daily balances, schedule one-time or recurring payments and transfers, and more.

Personal bank account management professionals

When you join Citizens, you’re not just getting an account. You get the services of our expert Banking Officers. They’re available to help you any time at our branches. Use the Branch/ATM locator for a map to your closest Citizens.

Supermarket banking

In additional to regular branch offices, Citizens offers supermarket banking centers, making it possible for you to bank when and where you choose. Open a new account, make deposits and withdrawals, or apply for new loans or lines of credit. Most Citizens supermarket branches are open Monday–Friday, 10:00 a.m.-7:00 p.m. EST and Saturday–Sunday, 10:00 a.m.-3:00 p.m. EST. (Some location times may vary). Use the Branch/ATM locator for a map and opening times for your closest Citizens supermarket banking branch.

Direct deposit

Enroll in one of the most helpful bank account management tools there is: direct deposit. Have your checks — including payroll and Social Security — directly deposited into your account. You won’t have to wait in line to make the deposit yourself or wait for checks to clear: with direct deposit, your funds are immediately available for withdrawal on the day of deposit. Plus, direct deposit can also help you build your savings quickly and easily by having a portion of your money deposited directly to your accounts. Call us at 1-800-922-9999 to find out more, or visit one of our branches.

Order checks

You can order or reorder checks through one of our convenient ordering options for Personal Accounts.

Citizens telephone banking account access

Take advantage of bank account management services over the phone — check balances, see what checks have cleared, transfer funds, and get the latest rates — from any touch-tone telephone, 24 hours a day, 7 days-a-week. And there’s a friendly professional available to help — 7:00 AM to 10:00 PM Mon-Fri and 9:00 AM to 6:00 PM Sat & Sun. Call 1-800-922-9999