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Forms and Documents

Below you will find links to useful forms and documents for easy and convenient access.

Questions? Ask a Citizen.
Questions? Ask a Citizen.


Where applicable, complete the form online, print it and mail it to the address provided. Continue to check back on this section of our website, as we will continue to work on adding other useful links to the page in an effort to provide customers with added servicing conveniences.

To view the below Forms, you will need the free Adobe Acrobat software.
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Consumer Loans ONLY
Auto Debit Authorization Form
One and the Same Letter

Credit Cards ONLY
AutoPay Enrollment Request Form
Credit Card Dispute Form

Direct Deposit
Citizens Bank Direct Deposit Form

IRS Forms
IRS W8 Form
IRS W9 Form

Mailing address for IRS Forms Only
Citizens Bank
One Citizens Drive
Riverside, RI 02915-9916


Home Loan Forms
Subordination Requirements Document

Business Banking Documents
Borrowing Base Certificate

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