Home Equity Customer Resource Center

Helpful tools and resources to make your journey simple and seamless

Easily upload your application documents

Prepare for the HELOC closing process and setup your account

Timeline of your first 30 days after closing your HELOC

Securely access your HELOC through online banking

Still have questions about HELOCs?

Manage your HELOC online, over the phone or at a branch

On the go? So are we. Transfer funds into your Citizens Checking or Savings account and manage your account 24/7 with Online or Mobile Banking*.

Have a question about your HELOC? Our Loan Servicing Specialists are always ready to help at
1-866-999-0216.

During regular business hours, visit one of our convenient branch locations.

Our Home Equity Loan Originators are registered with the Nationwide Mortgage Licensing System and Registry (NMLS). Check your loan originator’s status here.

† For additional information, please click the † symbols throughout this page to view our home equity line of credit disclosures.

Home Equity Lines of Credit are offered and originated by Citizens Bank, N.A. (NMLS ID# 433960) All loans are subject to approval.

*Wireless carrier, text and/or data charges may apply.

Manage Your HELOC 24/7