Digital Wallets

Make in-store, online, or in-app purchases in seconds with just a tap of your phone or a click of a button.

Available on any Digital Device

Download the mobile app

Download our mobile banking app*, it's the best way to add your Citizens cards to your preferred digital wallet.

Citizens App Store Download
Citizens Google Play App Download

Features and benefits

Secure Processing

When a payment is made in store or online, a token is generated, so your card number won’t be stored on your device or with merchants.

Convenient Purchasing

Make in-store, online, or in-app purchases in seconds with just a tap of your phone or a click of a button.

Zero Liability

You’ll also get all the benefits available including 24/7 fraud monitoring and Zero Liability protection for your Citizens debit1 or credit card.2

Related resources

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What is a digital wallet and is it safe?

Get the scoop on digital wallets and how they work, plus safety features that speed your checkout and protect your cash.

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Mobile and Online Banking

Citizens offers digital ways to bank from anywhere. Learn more below on how to make a mobile check deposit and more on the go.

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Open a Checking Account

Join a bank committed to meeting your financial needs, today, tomorrow, and always.

© Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. Member FDIC

* Wireless carrier, text and/or data charges may apply.

1 Citizens Zero Liability policy covers U.S.-issued cards only. Does not apply to ATM transactions, PIN transactions not processed by Mastercard, or certain commercial card transactions. Individual provisional credit amounts are provided on a provisional basis and may be withheld, delayed, limited, or rescinded by your issuer based on factors such as gross negligence or fraud, delay in reporting unauthorized use, investigation and verification of claim and account standing and history. Cardholder must notify Citizens immediately of any unauthorized use. Transaction at issue must be posted to your account before provisional credit may be issued.

2 Certain restrictions apply, see http://www.mastercard.us/zeroliability for further details.

Apple, the Apple Logo, Apple Pay, iPhone, iPad, and Apple Watch are trademarks of Apple Inc. registered in the U.S. and other countries.

App Store is a service mark of Apple Inc.

Google, Google Play and Google Pay are trademarks of Google LLC. Google Pay works on Android devices running Android Lollipop 5.0 or above.