When you’re busy, use CiZi.

The Citizens digital assistant is ready to help with your everyday banking needs whenever, wherever 24/7.

Cizi - our digital banking assistant can help with your everyday banking needs

See what you can do with CiZi.

Manage your cards

Activate a card or view your transactions, payments and balances quickly.

Locate important documents

View statements, images of checks and tax forms in just a few taps.

Update your contact info

Make any necessary changes to your email and phone number.

Get personal assistance in the app.*

CiZi is available 24/7 to help you get the banking answers you need.

CiZi in app digital assistant - Here are some ways I can help - Drop down list of actions

See how CiZi can help.

Once you click "Get Help" at the top of your Citizens mobile app, simply type your request or choose from a list of popular actions to quickly get answers. Keep reading about CiZi to learn more.

Learn More

You have questions, we have answers.

Get 24/7 answers with FAQ

  • Manage your cards
  • View balances and statements
  • Review transactions
  • Locate documents
  • Update your contact info
  • Find routing and account numbers

CiZi is available in the Citizens mobile app. Download the app today.

Click here to find all the info you need.

Yes! Citizens protects you through customized security alerts and password protected login, but there are a number of ways you can protect yourself from scammers. Click here to learn more.

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* Wireless carrier, text, and/or data charges apply.

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