Our Culture of Inclusion

At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day — whether internally with our colleagues, or externally with our customers and communities. Through our community initiatives, Business Resource Groups and colleague programs, we demonstrate every day how we are supporting our colleagues' growth and ongoing skill development, to ensure we are fostering a more future-ready, diverse and inclusive workforce to propel Citizens forward.

Building a more inclusive workforce

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Business Resource Groups (BRGs)

Our Business Resource Groups (BRGs) harness the power of our diversity to strengthen our business and the customers and communities we serve.

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Progress on diversity demographics

Citizens has made significant strides to build a diverse workforce and inclusive culture.

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Commitment to pay equity

Citizens is committed to building a diverse, inclusive and high-performing culture where everyone feels valued, respected and heard. Part of this commitment includes ensuring our compensation and benefits are fair and competitive for all colleagues.

  • "We continue to find ways to build a diverse and inclusive culture where all of our stakeholders can reach their potential, and one where all colleagues feel valued, respected and heard.”
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    Bruce Van Saun

    CEO

Supporting those who serve

Citizens Veteran Car Giveaway - Ready to Drive Forward

Proud to serve those who served our nation

We back our military colleagues with support from our Business Resource Groups for employees, by providing resources for customers on active duty, and through community partnerships and programs.

Sharing LGBTQ+ pride

A culture of pride at Citizens

A culture of pride and equality

We're proud to have earned a 100% rating as a "Best Place to Work for LGBTQ+ Equality" on the Human Rights Campaign Foundation's Corporate Equality Index for the past five years.

Related topics

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Community

Strengthening the communities where we live and work. That's what Citizens Helping Citizens is all about.

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Sustainability & Impact

We create an opportunity to use our reach, innovation and insights to create a positive impact for the economy, society and environment.

Eager job seekers reviewing the Citizens career page

Careers at Citizens

Join an exciting and growing team and become part of something truly unique. Work with us!

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