At Citizens, we’re building a workforce ready to meet the needs of tomorrow
So we can better serve our customers and communities today. From fostering a culture of inclusion, investing in career growth and development, to encouraging colleague volunteerism, we’re helping our people and our communities grow and thrive.
Our culture of inclusion
We thrive by embracing diverse perspectives and backgrounds, building a workforce ready to meet the changing needs of our customers and communities.
Career growth and development
We invest in learning and leadership so our team can thrive, adapt, and stay ahead in a fast-changing world.
Colleague volunteerism
Colleagues apply their knowledge and passion through various skills based volunteer opportunities, including our signature Skills Based Volunteer Day of Service, where colleagues consult with our nonprofit partners to solve critical challenges.
Pay equity and colleague demographics
We ensure compensation and benefits are fair, competitive and reflect our inclusive, high-performing culture.
Partnering to meet the workforce needs of tomorrow
Beyond Citizens, we’re partnering with community organizations to help build a stronger more inclusive workforce for the future. Through strategic initiatives, partnerships, and investments in upskilling, education, and empowerment, we're opening doors to economic opportunity and ensuring students and workers have the tools and resources needed to meet evolving industry needs.
Signature Community Workforce Partners
Through our financial investments and colleague engagement, we support national and local organizations dedicated to providing accessible upskilling and reskilling services. These initiatives help create pathways to in-demand careers across the communities we serve.
Education Design Lab
In partnership with Education Design Lab, we’ve launched the Citizens Community College Accelerator at community colleges in MA, NY, NJ, PA, and RI. These innovative micro-credential programs help accelerate education-to-workforce learnings to meet regional industry needs.
LISC
Through our national partnership with LISC, we fund programs designed to help close the opportunity gap in our communities. These programs provide digital training, job recruitment, career advancement, and financial empowerment pathways.
Year Up United
For over 20 years, we’ve partnered with Year Up United, helping young adults build professional and technical skills in high-demand industries. We host interns, provide mentorship, career development, and coaching, and invest in Year Up United’s career pathways programming.
Learn More about Citizens
Our Vision & Values
At Citizens we are committed to the core tenets of our Credo, and let it guide our actions every day.
Careers at Citizens
At Citizens, you’ll grow, innovate, and shape your future—while making a difference every day.
Stories of impact
Discover stories of impact highlighting our customers, colleagues, and communities.
Supplier information
We use a secure digital platform to manage supplier orders and invoices, making it easy to do business with us.
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