4 Ways to stop identity theft:
1. Protect your physical property
Thieves target mail, trash and wallets. Protect yourself by limiting what you carry and secure items.
2. Protect your identity online
Use strong passwords, update software, secure social accounts and verify website URLs.
3. Protect yourself from phishing
Avoid suspicious unknown callers, links and emails, and stay informed on current scams.
4. Protect your credit score
Monitor your credit and bank statements to spot unfamiliar charges early.
Fraud is on the rise. Protect yourself.
Take control of your security with simple tips to protect your personal information and stay ahead of identity threats.
What to do if you think you've been a victim of fraud:
Report fraud in the app*
If you suspect fraud on a debit transaction, file a claim in the mobile app. Choose a transaction to begin the dispute.
Contact Customer Service
Our dedicated Fraud Customer Service Center can support you if you suspect fraud.
How Citizens protects you
Learn about the security measures in place to prevent fraud and shield your critical financial information.
Learn more about protecting your identity
5 Cybersecurity mistakes you could be making online
Using public Wi-Fi? These tips can keep you safe
Online banking security: 6 Tips
Monitor your accounts easily in the Citizens mobile app.*
Freeze a card, view transactions, report fraud and more — anytime, anywhere.
© Citizens Financial Group, Inc. All rights reserved. Citizens is a brand name of Citizens Bank, N.A. Member FDIC
*Wireless carrier, text, and/or data charges may apply.