Welcome to your Citizens Private Client® World Elite Mastercard® benefits playbook

2% Cash Back

Earn unlimited 2% Cash Back on every dollar you spend^†. To view the Rewards Guide click here.

Annual fee waived for Private Client or Private Bank Checking customers

Get the $195 annual fee for the Private Client credit card waived^† as long as you continue to meet the Citizens Private Client® Checking account program qualifications. To view the Rewards Guide click here.

Peacock statement credit

Get $3 off Peacock Premium or $5 off Peacock Premium Plus^† when you use your Citizens Private Client® Word Elite Mastercard® to subscribe. For complete coverage and terms and conditions click here.

For more information, visit peacocktv.com/offer-terms/mastercard.

2 free months of Instacart+ and $10 coupon

Get 2 months of free delivery with Instacart+ and $10 off your second order each month^†. For complete coverage and terms and conditions click here.

Action required: To claim your benefit, visit Instacart.com/mastercard-offer.

Free ShopRunner membership

Receive a complimentary ShopRunner annual membership^†. For complete coverage and terms and conditions click here.

Action required: To claim your benefit, visit shoprunner.com/mastercard.

50% off Alo Moves membership + 300 bonus points to Alo Access

Get 50% off your Alo Moves membership^†. Upon signup, you’ll also receive 300 bonus points to Alo Access, Alo Yoga's loyalty program^†. For complete coverage and terms and conditions click here.

Action required: To claim your benefit, visit Alomoves.com/mastercard.

7% off prepaid stays on Booking.com

Use your Private Client Mastercard to book prepaid stays on booking.com/Mastercard and get up to 7% off^†. For complete coverage and terms and conditions click here.

Resort Pass

Receive a $30 statement credit on all Resort Pass bookings over $200^†. For complete coverage and terms and conditions click here.

Action required: To claim your benefit, visit ResortPass.com/mastercard.

Travel & Lifestyle Services

Access Mastercard® Travel & Lifestyle Services, a suite of benefits, including Lowest Hotel Rate Guarantee, Hotel Stay Guarantee, Private Jet Program and Private Car Service^†. For complete coverage and terms and conditions click here.

Action required: To claim your benefit, visit travel.mastercard.com.

MasterRental® Insurance / CDW

Receive coverage for damages (physical damage and theft) to a rental vehicle^† when you decline the car rental company’s collision damage waiver insurance and your Private Client credit card is used to initiate and pay for the entire rental transaction. For complete coverage and terms and conditions click here.

For more information about the coverage you may be eligible to receive, call 1-800-MASTERCARD (620-8302). To file a claim online, go to mycardbenefits.com.

Lost or Damaged Luggage Insurance

Get reimbursed up to $1,500 per incident for the actual cost of repairing or replacing your checked or carry-on luggage and personal property^† contained therein that is lost or damaged. There is a maximum of two (2) claim(s) per twelve (12) month period. For complete coverage and terms and conditions click here.

For more information about the coverage you may be eligible to receive, call 1-800-MASTERCARD (627-8372). To file a claim online, go to mycardbenefits.com.

Trip Cancellation and Interruption

In the event of an eligible trip cancellation or interruption, get reimbursement for the nonrefundable amount up to $1,500 per Covered Trip and $5,000 per Eligible Account per 12-consecutive-month period^†. For complete coverage and terms and conditions, click here.

For more information about the coverage you may be eligible to receive, call 1-800-MASTERCARD (620-8302). To file a claim online, go to mycardbenefits.com.

Mastercard Travel Rewards®

Get Cashback offers from marquee merchants^† in some of the most popular destination countries around the world and online. Following applicable purchases, statement credits will be delivered automatically into cardholders’ accounts by issuing bank(s); no coupons and no promotional codes required. New merchant offers and destinations are added quarterly. For complete coverage and terms and conditions, click here.

For a current list of offers and destinations and individual offer terms visit mtr.mastercardservices.com/ or priceless.com/travelrewards.

Global Entry & TSA PreCheck® Rewards Point Credit^†

When you pay the application fee — up to $120 for a Global Entry Application or TSA PreCheck® Application — with your Private Client credit card, a rewards credit will be posted to your account within 3 billing cycles. For complete coverage and terms and conditions click here.

Travel Assistance Services^†

Travel Assistance Services are designed to assist you or your travel companions when you’re traveling 50 miles or more from home. For complete coverage and terms and conditions click here.

For services, call 1-800-MASTERCARD. Enrollment is automatic and the assistance service is free to Private Client credit cardholders.

Lyft Airport®

Lyft users who book a ride to an airport in the United States using the “Schedule a Ride” feature will get ten percent (10%) off the Scheduled Ride’s upfront pricing^† as reflected at the time of booking the Scheduled Ride. For complete coverage and terms and conditions click here.

For more information, visit lyft.com/mastercard.

$5 Lyft Credit

Receive a $5 Lyft credit after taking three rides in a calendar month^†. For complete coverage and terms and conditions click here.

For more information, visit lyft.com/mastercard.

Priority Pass™ Airport Lounge Access (two lounge visit fees waived per year)

Cardholders can use their Priority Pass digital membership card to access 1,600+ Priority Pass lounges^†. A list of participating lounges can be found and viewed using the Priority Pass website or app. Cardholders will also have two lounge visit fees waived per year. For customer support, contact Priority Pass at https://memberhelp.prioritypass.com/en/support/home contact-us or 1-469-334-4104. For complete coverage and terms and conditions click here.

Action required: Please enroll by visiting prioritypass.com/citizensprivateclient. Enter code CITIZENS23 when prompted.

World Elite Concierge Service^†

Contact a 24/7 personal assistant at 1-800-354-8330. Concierge services include:

• Personal Profile to track preferences — travel, hotels, dining, etc.
• On-site assistance with everyday household needs, like being there when the new appliance is delivered, because you can’t be.
• Access to unique dining and entertainment venues
• Reminder service for important dates or events
• Pre-trip planning services, including: 10-day weather forecast, travel requirements, city-specific news and conditions, safety and security advisory, suggested packing lists, etc.

For complete coverage and terms and conditions click here.

Priceless Experiences®^†

Access once-in-a-lifetime experiences in over 45 worldwide destinations that could include teeing off with a legendary golfer to a virtual celebrity chef cooking lesson. For additional details, visit priceless.com. For complete coverage and terms and conditions click here.

Mastercard Golf®^†

Swing away at TPC Network Clubs, as well as golf school and travel packages that’ll make you feel like a tour pro thanks to your World Elite Mastercard®. For additional details, visit priceless.com. For complete coverage and terms and conditions click here.

Healthlock

Complimentary HealthLock for Mastercard Medical Claim Monitor membership^† plus a 90-day upgrade to all HealthLock services at no monthly cost. For complete coverage and terms and conditions click here.

Action required: To claim your benefit, visit HealthLock.com/mastercard.

Mastercard® Theft Protections™

Get ID Theft Protection provided on a 24-hour basis, 365 days a year^†. For complete coverage and terms and conditions click here.

Action required: To receive ID Theft Protection, you must enroll at: mastercardus.idprotectiononline.com.

Contact 1-800-MASTERCARD if you believe you have been a victim of identity theft.

Mastercard Global Service^†

When you're out-of-country and in need of assistance — including assistance with Lost and Stolen Card Reporting and Emergency Card Replacement — you can reach a Mastercard Global Service Representative who can help you in any language. In the United States (including all 50 states, the District of Columbia, the U.S. Virgin Islands, and Puerto Rico) and Canada, call 1-800-307-7309. For complete coverage and terms and conditions click here.

Click here for country-specific, toll-free telephone numbers not listed above, visit mastercard.com or call the United States collect at 1-636-722-7111.

Zero Liability Protection

You will not be held responsible for unauthorized transactions^† if:

1. You have used reasonable care in protecting your card from loss or theft; and
2. You promptly reported loss or theft to your financial institution.

If you suspect unauthorized use of your card, contact Citizens IMMEDIATELY.

For complete coverage and terms and conditions click here.

Extended Warranty — Two Year Benefit

Extended Warranty = period of your Covered Purchase’s original Manufacturer’s Warranty or Store Warranty up to a maximum of twenty-four (24) months following the day that the Manufacturer’s Warranty or Store Warranty expires^†.

If you purchase a Purchased Warranty of twenty-four (24) months or less on a Covered Purchase with an original Manufacturer’s Warranty (or Store Warranty), this coverage doubles the time period of the Covered Purchase’s original Manufacturer’s Warranty (or Store Warranty) up to an additional twenty-four (24) months following the day that the original Manufacturer’s Warranty (or Store Warranty) and the Purchased Warranty’s coverage periods end. You must report the claim within sixty (60) days of the failure, or as soon as reasonably possible, or the claim may not be honored. For complete coverage and terms and conditions click here.

Action required: Visit mycardbenefits.com or call 1-800-MASTERCARD to open a claim.

Identity Fraud Expense Reimbursement

Reimbursement up to $1,000 per claim, as a result of a Stolen Identity Event^†. For complete coverage and terms and conditions click here.

Action required: To file a claim, contact 1-800-MASTERCARD, or go to mycardbenefits.com to open a claim and follow the instructions.